Technical Program Manager

Posted 6 Days Ago
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Wilmington, MA, USA
In-Office
149K-205K Annually
Expert/Leader
Artificial Intelligence • Machine Learning • Robotics • Automation
Reinvent the Warehouse & Reimagine the Supply Chain®
The Role
Leads complex technical programs across engineering, product, software, robotics, and automation teams. Responsibilities include managing risks, priorities, dependencies, milestones, accountability, cross-functional communication, executive reporting, and program health metrics using SQL and Jira. The role drives alignment, execution, process improvement, and delivery in a fast-paced technical environment, with up to 20% travel to client and customer locations.
Summary Generated by Built In

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

As a Technical Program Manager, you will partner closely with engineering leadership, technical leads, and product teams to ensure complex programs are delivered on time and with high quality. You'll play a key role in driving execution, managing risk, and creating alignment across multiple teams working on sophisticated software, robotics, and automation systems. 

 

What we do 

The team is responsible for delivering complex automation and software solutions that sit at the intersection of robotics, intelligent systems, and large-scale operational execution. Comprised of talented software engineers, roboticists, and systems engineers, the organization develops technologies that optimize how inventory moves through highly automated environments. 

 

As the team continues to scale, we are looking for a Technical Program Manager who can drive alignment, execution, and operational excellence across multiple engineering disciplines while helping deliver innovative solutions that have a direct impact on customers and business performance. 

 

What you'll do  

  • Partner with engineering managers, technical leads, and product managers to drive execution across complex technical programs. 

  • Identify technical and program risks early, helping teams navigate challenges before they impact delivery. 

  • Ensure work is effectively prioritized, tracked, and executed through disciplined program management practices. 

  • Drive accountability by ensuring tasks, actions, dependencies, and ownership are clearly defined. 

  • Facilitate cross-functional meetings and communicate program status, risks, and milestones to both engineering teams and executive leadership. 

  • Leverage data and reporting tools, including SQL, to provide visibility into program health and execution metrics. 

  • Foster a culture of transparency, collaboration, and rapid decision-making across technical and business teams. 

  • Support the successful delivery of innovative solutions in a fast-paced, highly technical environment. 

  • Continuously look for opportunities to improve processes, accelerate execution, and enhance cross-functional coordination. 

 
What you'll need 

  • Bachelor's degree in Engineering, Computer Science, or a related technical field. 

  • Minimum of 10 years of professional experience with at least 3+ years leading complex technical programs or projects. 

  • Experience working with engineering organizations that develop sophisticated software, hardware, robotics, automation, infrastructure, or other highly technical products. 

  • Strong program management skills with the ability to coordinate priorities across multiple stakeholders and teams. 

  • Experience using Jira to organize work, manage execution, and drive accountability. 

  • Ability to write SQL queries and use data to inform decisions and communicate program status. 

  • Proven experience facilitating meetings, driving alignment, and leading discussions among highly technical stakeholders. 

  • Excellent written and verbal communication skills with the ability to communicate effectively from individual contributors through executive leadership. 

  • Demonstrated ability to thrive in fast-paced environments with competing priorities and evolving requirements. 

  • High-energy, results-oriented leader with strong ownership, learning agility, and the ability to influence without authority. 

 
Our environment  

  • Up to 20% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.  

  • Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.  

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.


We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

The base range for this position in the posted location is $149,000.00 - $204,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Skills Required

  • Bachelor's degree in Engineering, Computer Science, or a related technical field
  • Minimum 10 years of professional experience
  • At least 3 years leading complex technical programs or projects
  • Experience with engineering organizations developing sophisticated software, hardware, robotics, automation, infrastructure, or other highly technical products
  • Strong program management skills coordinating priorities across multiple stakeholders and teams
  • Experience using Jira to organize work, manage execution, and drive accountability
  • Ability to write SQL queries and use data to inform decisions and communicate program status
  • Experience facilitating meetings, driving alignment, and leading discussions among highly technical stakeholders
  • Excellent written and verbal communication skills across individual contributor through executive leadership levels
  • Ability to thrive in fast-paced environments with competing priorities and evolving requirements
  • High-energy, results-oriented leadership, ownership, learning agility, and ability to influence without authority
  • Valid driver's license and ability to drive or fly to client and customer locations

Symbotic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.

  • Healthcare Strength Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
  • Retirement Support A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
  • Leave & Time Off Breadth Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.

Symbotic Insights

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The Company
HQ: Wilmington, MA
3,500 Employees
Year Founded: 2007

What We Do

The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.

Why Work With Us

What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.

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