The Role
Lead technical implementation and scale-up of digital health initiatives in Kenya, coordinating government, partners, and internal teams. Oversee deployment readiness, technical quality, risk management, stakeholder alignment, reporting, and continuous improvement to ensure adoption, performance, and sustainability of community health digital systems.
Summary Generated by Built In
Job Title: Technical Program Manager
Department: Digital Health
Reports To: Deputy Director Digital Health & Government Partnership
Location: Nairobi
Contract Type: Full-timeAbout Living Goods
We’re on a mission to ensure no woman or child dies from easily preventable diseases. To bring high-quality healthcare door to door, we’ve partnered with African governments to ensure that community health workers (CHWs) have the tools, support, and knowledge they need to save lives. We focus on ensuring CHWs are treated as essential health workers who should be digitized, equipped, supervised, and compensated—so they can make the greatest impact—and harness community-level data to transform health systems. In 2023 we supported over 12,000 CHWs, impacting more than 6 million people across Kenya, Uganda, and Burkina Faso.
1. Role Purpose
This role will support the implementation and scale-up of digital health initiatives in Kenya by providing technical leadership and coordinating effectively with government, technology partners, and cross-functional Living Goods teams. The role ensures the quality and successful delivery, adoption, performance, and sustainability of digital health solutions through effective implementation planning, technical oversight, risk and issue management, stakeholder alignment, and continuous improvement. The role also contributes to national digital health initiatives by representing Living Goods in technical working groups, supporting alignment with government priorities and standards, and translating implementation insights into practical improvements in digital health systems and service delivery.
2. Key Responsibilities
Digital Programs Delivery
Government Engagement and Partnership Management
Innovation and continuous improvement
Academic Qualifications
Functional/ Technical:
Department: Digital Health
Reports To: Deputy Director Digital Health & Government Partnership
Location: Nairobi
Contract Type: Full-timeAbout Living Goods
We’re on a mission to ensure no woman or child dies from easily preventable diseases. To bring high-quality healthcare door to door, we’ve partnered with African governments to ensure that community health workers (CHWs) have the tools, support, and knowledge they need to save lives. We focus on ensuring CHWs are treated as essential health workers who should be digitized, equipped, supervised, and compensated—so they can make the greatest impact—and harness community-level data to transform health systems. In 2023 we supported over 12,000 CHWs, impacting more than 6 million people across Kenya, Uganda, and Burkina Faso.
1. Role Purpose
This role will support the implementation and scale-up of digital health initiatives in Kenya by providing technical leadership and coordinating effectively with government, technology partners, and cross-functional Living Goods teams. The role ensures the quality and successful delivery, adoption, performance, and sustainability of digital health solutions through effective implementation planning, technical oversight, risk and issue management, stakeholder alignment, and continuous improvement. The role also contributes to national digital health initiatives by representing Living Goods in technical working groups, supporting alignment with government priorities and standards, and translating implementation insights into practical improvements in digital health systems and service delivery.
2. Key Responsibilities
Digital Programs Delivery
- Collaborate with government, partners, and LG teams to design, develop, test, deploy, and continuously improve Community Health digital systems, ensuring effective implementation, timely resolution of issues, and improved service delivery.
- Participate in implementation planning meetings, technical working sessions, and progress reviews to track actions and address implementation challenges.
- Ensure the technical quality and rigor of projects with clear objectives and deliverables.
- Facilitate review and validation of system designs, configurations, integrations, reports, dashboards, and workflows with national and county stakeholders.
- Coordinate implementation readiness activities, including deployment planning, infrastructure readiness, training preparation, support arrangements, and transition planning.
- Monitor implementation progress, risks, issues, and dependencies, escalating and coordinating resolution with MOH, Counties, technology partners and LG teams as required.
- Prepare and present weekly and monthly DH Kenya reports and represent Digital Health in scheduled internal meetings to provide updates on progress and risks
Government Engagement and Partnership Management
- Maintain productive working relationships with national government stakeholders, implementing partners, donors, and technology partners.
- Contribute to alignment of Digital Health solutions with government policies & regulations, standards, enterprise architecture, interoperability requirements, and strategic priorities.
- Support preparation of reports, presentations, and briefing materials for internal, government and partner engagements.
- Represent the LG Digital Health team in external engagements and workshops as required.
- Represent LG in technical working groups for national digital health initiatives
Innovation and continuous improvement
- Work closely with LG engineering, Innovations teams, government and partners to ensure digital health solutions meet user and Community Health Program requirements.
- Contribute to system design discussions, product enhancement prioritization, and continuous improvement initiatives.
- Support documentation and dissemination of lessons learned and implementation best practices.
Academic Qualifications
- Bachelor's degree in information technology, Computer Science, Health Informatics, Information Systems, or related fields.
- ITIL, PMP/Prince2, Agile/Scrum, Data Analytics, AI or any relevant ICT certifications
- Minimum 5–7 years of professional experience in Digital Health, health systems strengthening, ICT4D, or large-scale digital transformation programs.
- At least 3–5 years of experience managing Digital Health or ICT implementation programs with government stakeholders.
- Demonstrated experience supporting deployment and operational management of large-scale digital platforms serving frontline workers or public service delivery programs.
- Experience working with national and county governments, development partners, donors, and implementing organizations.
Functional/ Technical:
- Understanding of digital health ecosystems and government structures
- Project management skills
- Knowledge of product development, software implementation lifecycles, and digital support models
- Strategic thinking and systems leadership
- Advanced project and stakeholder management
- Excellent communication, negotiation, and presentation skills
- Data analysis and performance management
- Innovation and change leadership
- High integrity, adaptability, and team-building skills
To apply please submit your resume. The deadline for submissions is end of day 21st August 2026, East Africa Time. Applications will be reviewed on a rolling basis, with the potential for interviews to be called before the end of the submission period.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Health Informatics, Information Systems, or related field.
- Professional certifications: ITIL, PMP or Prince2, Agile/Scrum, Data Analytics, AI or relevant ICT certifications.
- Minimum 5-7 years professional experience in Digital Health, health systems strengthening, ICT4D, or large-scale digital transformation programs.
- At least 3-5 years managing Digital Health or ICT implementation programs with government stakeholders.
- Demonstrated experience supporting deployment and operational management of large-scale digital platforms serving frontline workers or public service delivery programs.
- Experience working with national and county governments, development partners, donors, and implementing organizations.
- Project management skills and knowledge of product development and software implementation lifecycles.
- Strong stakeholder management, communication, negotiation, presentation, data analysis, and performance management skills.
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The Company
What We Do
Living Goods is a non-profit organization that empowers community health workers with digital tools to deliver lifesaving primary healthcare door-to-door. By partnering with governments and leveraging smart mobile technology, they provide essential medicines and training to underserved families, specifically focusing on reducing child mortality and improving health outcomes across Africa through an innovative retail-inspired distribution model.
