Technical Program Manager

Posted 7 Days Ago
Redwood City, CA, USA
In-Office
196K-240K Annually
Mid level
Artificial Intelligence • Robotics • Software
The Role
Support the CTO by managing technical operations, coordinating projects and milestones, capturing action items, organizing technical documentation, managing executive calendar and communications, and liaising across departments while working across US and Korea time zones.
Summary Generated by Built In

Job Title: Technical Program Manager
Department: Engineering
Job Level: L5
FLSA: Exempt

Job Summary:

Bear Robotics is at the forefront of automated hospitality solutions, pioneering AI-driven autonomous robots. As the Technical Program Manager to the CTO, you’ll play a crucial role in assisting the CTO with technical operations, project management, and strategic planning. You’ll need to be well-versed in engineering, with the ability to communicate effectively at a technical level. This role demands a blend of technical acumen, organizational skills, and the ability to work closely with various teams to ensure the successful execution of our technological initiatives.

Key Duties/Responsibilities:

  • Act as a liaison between the CTO and other departments, ensuring clear communication of technical requirements and project goals.
  • Support the CTO in strategic planning and decision-making by providing insights and recommendations based on technical data and industry trends.
  • Oversee and manage key project and product milestones to ensure timely progress and successful outcomes.
  • Capture key takeaways from meetings and ensure timely execution of resulting action items.
  • Maintain organized records of technical documents, project files, and correspondence.
  • This position will be part of the existing TPM team, distributed across California and Korea. Must be flexible with working hours/time zones. 
  • Manage & anticipate executive calendar, coordinating all internal & external appointments. Set up video conferencing and meetings in a prompt and efficient manner with the assistance of the office administration. 
  • Ensure CTO’s email is organized and up to date. 
  • Performs other related duties as assigned

Supervisory Responsibilities:

  • None

Required Skills/Abilities/Qualifications: 

  • Background as a PM or software engineer
  • Proficiency in technical tools and software relevant to robotics
  • Strong verbal and written communication skills 
  • Exceptional organizational skills and impeccable attention to detail
  • High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, investors, community leaders, vendors, media contacts
  • Ability to maintain a high level of integrity and discretion in handling confidential information
  • Ability to work with multiple time zones (Both USA and Korea)
  • Travel to our Korea office may be occasionally required

Preferred Skills/Abilities/Qualifications: 

  • Bilingual Korean & English (preferred)
  • Experience in a start-up environment
  • Robotics software development experience (preferred)

Education/Experience:

  • Bachelor’s Degree or equivalent experience in computer science, software engineering, electrical engineering, or robotics engineering.
  • 3-5 years of experience in technical project management or a technical role supporting leadership.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prolonged periods of sitting/standing at a desk and working on a computer. The employee routinely is required to sit; stand, walk; talk and hear; use hands to keyboard
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to lift 30 lbs. 


About Bear Robotics:

  • Bear Robotics was founded in 2017 and we are 250+ motivated Bears who work tirelessly everyday to make our robots a reality. We have developed robotic solutions that autonomously navigate indoor environments for a variety of consumer solutions, like restaurants, senior living facilities, hotels & casinos just to name a few. Working for a dynamic start-up gives you a chance for rapid personal development. While building expertise in your field you’ll have countless opportunities for growth as we expand our product line and global reach. We’re not a big tech company yet, but we’re striving every day to be THE global player when it comes to hospitality robotics. In 2022 we raised $81 Million in Series B funding to accelerate growth and expand into new markets in southeast Asia and Europe. If you feel you’re ready for an adventure in robotics, we would love to hear from you.

Benefits Summary

  • We hire the best, not only will you be surrounded by exceptionally smart and motivated people, but we believe excellent compensation and benefits are an essential part of our company's success.
    • HDHP & PPO Medical plan options
    • Dental/Vision
    • 401K & Roth Match options
    • Stock Options
    • 4 Months Parental Leave
    • STD/LTD LIfe insurance
    • Employee Assistance Programs
    • Fitness Reimbursement
    • Provided Daily Lunch
    • Free Snacks / Beverages
    • Work Schedule flexibility
    • Cell phone / internet reimbursement
    • Employee bonus programs

The pay range for this position is $196k - $240k . Pay is dependent on the applicant's relevant experience.

Bear Robotics, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

Skills Required

  • Background as a PM or software engineer
  • Proficiency in technical tools and software relevant to robotics
  • Strong verbal and written communication skills
  • Exceptional organizational skills and impeccable attention to detail
  • High degree of professionalism dealing with diverse stakeholders (board members, executives, investors, vendors, media)
  • Ability to maintain integrity and discretion handling confidential information
  • Ability to work with multiple time zones (USA and Korea)
  • Occasional travel to Korea
  • Bachelor's degree or equivalent experience in computer science, software engineering, electrical engineering, or robotics engineering
  • 3-5 years of experience in technical project management or a technical role supporting leadership
  • Bilingual Korean and English
  • Experience in a start-up environment
  • Robotics software development experience
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The Company
HQ: Redwood City, CA
239 Employees
Year Founded: 2017

What We Do

Headquartered in Redwood City, California, Bear Robotics is making hospitality management easier. Its versatile Autonomous Mobile Robots (AMRs) for the food service and hospitality field are safe, reliable, and deployed in just a few hours. The result is improvement in operating efficiency and service quality to customers - all while working alongside your work force.

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