Technical Program Manager - Marketing (Remote) US

Posted 6 Hours Ago
2 Locations
Remote
102K-117K Annually
Senior level
Edtech
The Role
Leads end-to-end delivery, governance, and evolution of the Marketing Technology portfolio. Manages complex MarTech programs, roadmaps, dependencies, risks, testing, deployment, integrations, technical debt, and adoption. Coordinates Marketing, Product, Engineering, Architecture, Data, and Analytics teams while providing executive reporting and driving ecosystem modernization and process improvements.
Summary Generated by Built In
We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.


Our company is searching for a dedicated Program Manager for Marketing Technology to own the delivery, governance, and evolution of our Marketing Technology portfolio.


The Program Manager will provide end-to-end program leadership across the MarTech stack, driving roadmap execution, coordination of multiple functions, dependency management, platform integration, governance, and continuous improvement. The role requires deep technical program management capabilities combined with an understanding of digital marketing platforms, customer data, analytics, integrations, and marketing operations.


Key Responsibilities

Own program management and delivery across the Marketing Technology (MarTech) portfolio, ensuring initiatives align with Marketing and Technology priorities.

Lead complex, multi-functional MarTech programs from planning through delivery, including roadmaps, achievements, dependencies, risks, testing, deployment, and adoption.

Partner with Marketing, Product, Engineering, Architecture, Data, Analytics, and other teams to coordinate priorities and drive successful execution.

Provide governance and oversight throughout the marketing technology landscape, including platform integrations, technology lifecycle planning, technical debt, and investment priorities.

Drive executive-level communication and reporting on program health, risks, dependencies, decisions, and key achievements.

Find opportunities to simplify and improve the MarTech ecosystem, including evaluating new technologies, improving integrations, and driving process and platform improvements.


Qualifications:
  • Demonstrated experience leading large, complex technology programs across multiple functions and influencing teams without direct authority.
  • Experience working with Marketing Technology platforms and ecosystems, including marketing automation, CRM, CMS, consumer information, insights, and digital experience technologies.
  • Good understanding of system integrations, APIs, data flows, platform dependencies, and enterprise SaaS technologies.
  • Exceptional communication, relationship-building, facilitation, and problem-solving skills, with experience working directly with senior leadership.
  • Experience with software development and delivery practices such as Agile/Scrum, Kanban, or SAFe and tools such as Jira and Confluence.

Preferred

PMP or similar program/project management certification.

Experience leading enterprise MarTech transformation or modernization initiatives.

Experience with Salesforce Marketing Cloud, Salesforce Data Cloud/CDPs, CMS platforms, CRM, and digital analytics technologies.

Experience partnering across Marketing, Web/eCommerce, Data & Analytics, Architecture, and Engineering teams.


Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].


About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.  

15% Annual: Individual Target
$101,900.00 - $117,175.00 USD

Skills Required

  • Experience leading large, complex technology programs across multiple functions and influencing teams without direct authority
  • Experience with Marketing Technology platforms and ecosystems, including marketing automation, CRM, CMS, consumer information, insights, and digital experience technologies
  • Understanding of system integrations, APIs, data flows, platform dependencies, and enterprise SaaS technologies
  • Exceptional communication, relationship-building, facilitation, and problem-solving skills
  • Experience working directly with senior leadership
  • Experience with Agile, Scrum, Kanban, or SAFe software development and delivery practices
  • Experience using Jira and Confluence
  • PMP or similar program/project management certification
  • Experience leading enterprise MarTech transformation or modernization initiatives
  • Experience with Salesforce Marketing Cloud, Salesforce Data Cloud or CDPs, CMS platforms, CRM, and digital analytics technologies
  • Experience partnering across Marketing, Web/eCommerce, Data & Analytics, Architecture, and Engineering teams

Cengage Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cengage Group and has not been reviewed or approved by Cengage Group.

  • Leave & Time Off Breadth — Paid parental leave and company-designated wellness time off (including a year-end week off) stand out as notable time-away benefits. Flexible work positioning (virtual-first/remote-first) further increases the practical value of time-off and work-life support.
  • Wellbeing & Lifestyle Benefits — Workplace mental-health support appears to be a meaningful part of the rewards package, reinforced by external recognition for mental-health practices. Wellness-oriented programs and designated wellness days contribute additional lifestyle value beyond cash pay.
  • Inclusive Benefits Coverage — Benefits and policies signal strong inclusion positioning, supported by external equality recognition. Family-related supports (e.g., fertility resources and parent support) also broaden who can benefit from the package.

Cengage Group Insights

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The Company
HQ: Mason, OH
5,001 Employees
Year Founded: 2007

What We Do

With more than 100 years of serving learners, Cengage Group is a global edtech company that enables student choice. No matter how, where, when or why someone wants to learn, our portfolio of education businesses supports all students, from middle school through graduate school and skills education, with quality content and technology. Collectively, our three business units – Cengage Academic, Cengage Work, and Cengage Select – help millions of students each year in more than 125 countries achieve their education and career goals and lead choice-filled lives. Visit us at www.cengagegroup.com

Why Work With Us

Our employee experience centers around a shared purpose: to help millions of learners achieve their dreams and improve their lives through education. Whether you want to make a difference in the world or start a fulfilling career in edtech, we focus on providing our employees with meaningful work while empowering them with resources to succeed.

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