We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
Who we are
We’re looking for a passionate and experienced Technical Program Manager to help define and execute legal and compliance workstreams across Mindbody and ClassPass.
This role will work closely with our legal, product and engineering teams to identify and implement technical and operational solutions for a variety of compliance use cases. This critical role will sit within the product organization and is responsible for ensuring tight collaboration and alignment across work streams, de-risking execution and maintaining deep attention to detail. Your work will contribute to our collective, global mission to inspire more wellness in the world.
About the role
- Work closely with the Mindbody & ClassPass legal team and Product, Design & Engineering team to define and execute compliance and legal initiatives
- Serve as a bridge between cross-functional working teams, ensuring clarity around requirements, deliverables and timelines
- Build alignment with key stakeholders from across the organization, seek a range of perspectives and solicit honest feedback prior to finalizing decisions; champion our ‘Debate, Decide, Commit’ culture
- Assist in vetting internal and 3rd party technical solutions to address legal and compliance needs
- Track and report out on progress and impact of key initiatives
Skills & experience
- You’re a seasoned cross-functional program leader with a track record of balancing quality, impact and timeliness of the workstreams you support.
- You ensure alignment across legal, product, and engineering teams for timely and compliant project delivery.
- You’re adept at risk assessment & prioritization, partnering closely with legal to identify, conduct risk assessment, and mitigate legal and regulatory risks, ensuring that all projects and programs adhere to evolving regulatory requirements (e.g., GDPR, CCPA, TCPA).
- You’re effective in steering multiple large, cross-functional workstreams simultaneously and maintaining attention to detail throughout
- You have a proven track record as strong communicator, influencer, and cross-functional partner
- You maintain comprehensive documentation and provide regular reporting on compliance programs, tracking progress, challenges, and key metrics to keep leadership and stakeholders informed
- You have experience collaborating closely with Product teams to communicate and translate compliance requirements into actionable technical specifications, overseeing the implementation of compliant features and workflows
- You are comfortable working self-sufficiently and in ambiguity, frequently seeking new data, learnings and assessing best practices to inform decision making
- Prior legal and/or compliance experience is a pro but not required
- You have at least 3 years of experience in technical program management or product management
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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What We Do
Mindbody believes all people, everywhere deserve to realize their most well self. Everything we do—every product, every support call, every line of code—is focused on bringing those moments of connection and renewal to life. We connect Mindbody wellness professionals around the world, with millions of people seeking transformative experiences.
The meaning of ‘wellness’ has evolved significantly over the last century. Wellness is now a holistic concept, encompassing all aspects of a person’s wellbeing. In championing inclusion, diversity and access throughout everything we do, we’re able to produce innovative and intuitive solutions for wellness seekers and providers, regardless of where they are on their wellness journey.
Mindbody is based in San Luis Obispo, CA, with satellite offices in India, Australia, and the United Kingdom. Team members also work remotely across the globe. For more information, visit our company site at company.mindbodyonline.com or our career site at company.mindbodyonline.com/careers.
Mission: We help people lead healthier, happier lives by connecting the world to wellness.
