What's in it for you?
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you'll do
Lead the end-to-end delivery of technology programmes and initiatives, ensuring successful outcomes against agreed scope, timelines and quality measures.
Shape delivery plans from approved business requirements and establish effective governance, reporting and delivery rhythms.
Coordinate work across multiple teams, suppliers and partners, managing dependencies and maintaining alignment throughout delivery.
Manage risks, issues, assumptions and changes, providing clear recommendations and timely escalation where needed.
Champion stakeholder communication, implementation planning, operational readiness and continuous improvement through lessons learned.
Who you are
You bring experience delivering complex technology programmes or projects within cross-functional environments.
Comfortable working with Architecture, Engineering, Product and Business teams to deliver shared outcomes.
Experienced in programme planning, governance, dependency management and balancing business priorities with delivery commitments.
Able to manage suppliers, implementation partners and third-party vendors while navigating risks, issues and change effectively.
Strong communicator with stakeholder management skills and an understanding of technology delivery, systems integration and Agile or hybrid ways of working.
Everyone's welcome
We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process
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Skills Required
- Experience delivering complex technology programs or projects in cross-functional environments
- Experience working with Architecture, Engineering, Product, and Business teams
- Experience in program planning, governance, dependency management, and balancing business priorities with delivery commitments
- Experience managing suppliers, implementation partners, and third-party vendors
- Ability to manage risks, issues, and changes effectively
- Strong communication and stakeholder management skills
- Understanding of technology delivery and systems integration
- Experience with Agile or hybrid ways of working
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
