Technical Program Manager, Infra

Reposted 22 Days Ago
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New York, NY, USA
In-Office
118K-154K Annually
Senior level
Healthtech • Insurance
The Role
Lead planning and execution of complex infrastructure programs across cloud, IAM, observability, CI/CD, developer and AI tooling, and data infrastructure. Coordinate cross-team dependencies, manage risks, define KPIs, implement process improvements, and drive projects from discovery through adoption and operational handoff while partnering with engineering, product, data, security, and IT.
Summary Generated by Built In

Hi, we're Oscar. We're hiring a Technical Program Manager, Infra to join our Tech Strategy & Ops team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.


About the role:

We are hiring a Technical Program Manager to support Oscar’s Core Technology team, responsible for the shared platforms and foundational capabilities that enable Oscar’s engineering organization to build and operate secure, reliable, and scalable products. Our portfolio includes cloud and compute infrastructure, identity and access management, observability, continuous delivery and workflow platforms, developer tooling, AI infrastructure and tooling, and data infrastructure.

You will lead the planning and execution of complex programs across this portfolio. You will partner with Core Technology leaders, architects, engineers, Product, Data, Security, IT, and other stakeholders to translate technical strategy into executable plans, coordinate cross-team dependencies and decisions, manage risks, and drive programs from discovery through implementation, adoption, and operational handoff.

You will report into the Director, Technical Program Management.

Work Location:

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $117,576.00 - $154,318.50 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.


Responsibilities:

  • Work with project sponsors and various teams within the department to scope, design, prioritize, and manage technical operations roadmaps, KPI definitions, detailed work plans, resource needs, budget and timelines. 
  • Lead technical project teams and the end-to-end management of system implementations for a portfolio of Core Technology projects, such as cloud and platform migrations, identity services, observability capabilities, continuous-delivery and workflow platforms, developer and AI tooling, and data infrastructure.
  • Analyze project risks, develop recommendations for risk mitigation and effectively communicate mitigation options to management and business partners.
  • Proficiently deploy the team’s technical toolkit to solve operational challenges.
  • Implement and lead key process improvements that markedly move the organization towards operational excellence and develop solutions that radically improve the efficacy and efficiency of existing operational processes or unlock new capabilities through technology and automated solutions.
  • Build relationships and trust with key stakeholders (such as Product, Engineering and Data Orgs) through strong partnership, clear communication, and the consistent, high-quality and timely delivery of projects. 
  • Introduce tools, best practices and systems to support more efficient technical program management and execution.
  • Compliance with all applicable laws and regulations. 
  • Other duties as assigned. 

Requirements:

  • 5+ years of technical program or project management/process-oriented operations work experience.
  • 3+ years of experience using using coding languages such as SQL to analyze project performance and risks and develop reports for management and business partners.
  • Bachelor’s degree or 4 years commensurate experience.

Bonus points:

  • PMP/Lean Six Sigma certification.
  • Healthcare experience.
  • Metrics-driven program and project management approach, constantly guiding business partners towards ‘zero defects’.
  • Experience managing a technical or system implementation.


This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Skills Required

  • 5+ years of technical program or project management/process-oriented operations work experience
  • 3+ years of experience using coding languages such as SQL to analyze project performance and develop reports
  • Bachelor's degree or 4 years commensurate experience
  • PMP or Lean Six Sigma certification
  • Healthcare industry experience
  • Metrics-driven program and project management approach focused on defect reduction
  • Experience managing a technical or system implementation

Oscar Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oscar Health and has not been reviewed or approved by Oscar Health.

  • Healthcare Strength Employer-sponsored medical coverage for employees and their families with mental-health support is prominently offered. Wellness programming and digital care access add to perceived strength.
  • Parental & Family Support Paid parental leave of 10+ weeks, backup care, and family-forming support (including fertility and adoption benefits) are part of the package. Reproductive‑loss leave is also noted.
  • Leave & Time Off Breadth Multiple time‑off options, wellness days, and an unlimited vacation program for some roles are described. Paid holidays, paid sick time, and a long‑tenure sabbatical broaden time‑away choices.

Oscar Health Insights

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The Company
HQ: New York, NY
2,200 Employees
Year Founded: 2012

What We Do

Health care is broken; we're trying to fix it. The Oscar team is focused on utilizing technology, design and data to humanize health care. We're a group of technology and health care professionals who looked at the current state of the US health care system, got frustrated by the horrible consumer experience, and decided to do something big about it. Backed by a renowned set of investors and advisors, we’ve set out to revolutionize health care.

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