Technical Program Manager II

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Technical Program Manager II

Overview:
Mastercard seeks a Technical Program Manager II who will be an essential contributor to the success of complex projects and programs. This position requires strong negotiation, planning, and documentation skills, while managing multiple priorities across diverse teams. Responsibilities include assisting in facilitating negotiations, driving task prioritization, and ensuring projects are completed on time and within scope. Your collaborative approach will foster teamwork and alignment, contributing to a culture of continuous improvement within the organization.
Role:
• Assist in managing the successful delivery of multiple projects, ensuring alignment with business objectives, timelines budget constraints, and technical goals.
• Collaborate with stakeholders to resolve conflicts and drive consensus across cross-functional teams using effective communication and negotiation skills.
• Help create detailed project plans, including timelines, milestones, and resource allocation, to ensure successful execution.
• Maintain comprehensive documentation to ensure transparency and accountability throughout the project lifecycle.
• Track and manage multiple priorities, balancing short-term needs with long-term goals. Assist in prioritization discussions to focus on critical tasks.
• Act as a facilitator in team meetings and decision-making processes, ensuring all voices are heard and the team remains aligned on objectives.
• Help identify potential risks and issues early in the project lifecycle, contribute to developing mitigation strategies, and communicate these effectively to stakeholders.
• Serve as a primary contact for stakeholders, providing regular updates on project status, risks, and issues, and ensuring all parties remain informed and engaged.
• Support the implementation of process improvements to enhance project delivery efficiency and effectiveness.
All About You:
• Experience in program management, particularly in technology-driven environments.
• Experience managing and delivering complex technical programs.
• Background in planning, documentation, and risk management.
• Experience in facilitating negotiations and driving prioritization across multiple teams.
• Basic understanding of Agile methodologies such as Scrum or Kanban.
• Experience with project management tools (e.g., JIRA, Confluence, MS Project).
• Ability to create and maintain comprehensive project documentation.
• Proficient in tracking and managing multiple priorities in a fast-paced environment.
• Strong ability to negotiate with stakeholders, resolve conflicts, and drive consensus.
• Strong verbal and written communication skills, with the ability to convey complex information to both technical and non-technical stakeholders.
• Highly organized with the ability to manage multiple tasks and projects simultaneously.
• Proactive problem-solver with a focus on identifying solutions and driving them to implementation.
• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field. Equivalent practical experience will be considered.
This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.
#LI-NF1

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Arlington, Virginia: $86,000 - $144,000 USD