Technical Program Manager II

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.
We are proud to say that for three years, HMA has been chosen as a 'Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, 'Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.
What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.
What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/
How YOU will make a Difference:
The Technical Program Manager II - Automation will lead and drive automation initiatives across our organization. In this role, you will be responsible for defining and executing automation strategies that improve efficiency, scalability, and reliability of our systems and processes. You will collaborate closely with engineering, product, and operations teams to identify automation opportunities, develop solutions, and deliver impactful results.
What YOU will do:

• Identify automation opportunities: Collaborate with stakeholders to identify and prioritize areas where automation can bring significant value, such as business process automation, RPA, and AI initiatives.
• Manage automation projects: Oversee the end-to-end execution of automation projects, ensuring timely delivery, quality, and adherence to best practices.
• Collaborate with cross-functional teams: Work closely with engineering, product, and operations teams to ensure seamless integration of automation solutions into existing workflows.
• Monitor and measure results: Track key performance indicators (KPIs) to measure the effectiveness of automation initiatives and identify areas for improvement.
• Stay ahead of the curve: Research and evaluate emerging automation technologies and trends to identify opportunities for innovation.
• Promote a culture of automation: Advocate for automation best practices and foster a culture of continuous improvement across the organization.

Knowledge, Experience, and Key Attributes needed for Success:

• Bachelors' Degree Preferred
• 5+ years of program and project management experience
• Experienced using Microsoft Suite, Teams, SmartSheet, Azure DevOps, CRM
• Proven track record of successfully delivering complex automation projects
• Strong understanding of automation frameworks, tools, and technologies (e.g.,K2, UIPath, AI)
• Experience with Agile methodologies and software development lifecycle.
• Strong interpersonal and communication skills, both written and verbal; comfortable and effective in communicating across all levels of the organization
• Ability to meet deadlines in a fast-paced, changing environment
• Skilled at building relationships and moving projects forward with diverse audiences who have competing priorities
• Strong problem-solving and analytical skills
• Strong organization skills
• Strong leadership skills in keeping projects on schedule

Compensation:
The base salary range for this position in the greater Seattle area is $114,000 - $153,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. In addition, HMA provides a generous total rewards package for full-time employees that includes: seventeen (IC) days paid time off; eleven paid holidays, one paid personal and one paid volunteer day; company-subsidized medical, dental, vision, and prescription insurance; company-paid disability, life, and AD&D insurances; voluntary life insurances; HSA and FSA pre-tax programs; 401(k)-retirement plan with company match; wellness incentive and reimbursement; remote work and continuing education reimbursements; discount program; parental leave; and a charitable giving match. For more information about HMA, visit www.accesshma.com .
Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.
How we Support your Work, Life, and Wellness Goals
We offer a comprehensive total rewards package including: competitive pay; annual incentive; wellness programs; medical, dental, and vision insurance; 401K retirement plan with match; generous PTO and holidays; an onsite gym; life, AD&D, short and long-term disability insurances; an Employee Assistance Plan with additional mental health support; free parking and easy freeway access to I-405 and I-520; a stocked kitchen on-site with subsidized snacks and refreshments; year-round wellness activities; monthly events; paid volunteer hours and more!
HMA is primarily a remote workforce, requires a reliable internet connection, and provides all hardware. Some roles are required onsite 1-3 days per week/month while other roles are 100% remote.
A background screen prior to employment is required.
Protected Health Information (PHI) Access Healthcare Management Administrators (HMA) employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures.
HMA is an Equal Opportunity Employer