Job Title: Technical Program Manager – Digital Operations and Transformation
Location/ Division/ Specific Information: Austin TX (Hybrid/Remote)/P04
Business Unit: Jabil Intelligent Infrastructure
Job Family: Project / Program Management
How Will You Make an Impact?-
The Program Manager – Digital Operations and Transformation is responsible for leading the global strategy, execution, and transformation of enterprise resource capacity planning capabilities across Jabil engineering organizations within Intelligent Infrastructure.
This role operates at a strategic level, driving alignment between business priorities, engineering demand, workforce planning, and financial targets. The Program Manager partners with senior leadership across Engineering, Program Management, Finance, and Business Operations to establish scalable planning frameworks, enforce data integrity, and deliver actionable insights that enable confident portfolio decisions.
This position requires strong program leadership, deep expertise in resource capacity management, and the ability to influence global stakeholders to adopt standardized tools and processes (e.g., Tempus Resource) that improve visibility into demand, capacity, and execution readiness.
What Will You Do?-
Own and lead the global resource capacity management program, including strategy, roadmap, governance, and execution
Drive enterprise adoption and standardization of resource planning tools and processes across engineering organizations
Act as the “voice of the customer” by translating customer needs into our digital capabilities, tools, and business operations
Partner with senior engineering and business leaders to align demand, capacity, and workforce planning to business priorities and long-term strategy
Establish and enforce global planning cadences (monthly, quarterly, long-range), ensuring consistency and accountability across organizations
Provide executive-level insights into capacity vs. demand, utilization trends, and portfolio risks to support decision-making
Lead scenario planning and trade-off analysis to optimize resource allocation across competing priorities and programs
Identify structural capacity gaps (skills, geography, labor types) and partner with leadership on hiring, redeployment, or outsourcing strategies
Ensure high data integrity across all resource planning systems, including resource attributes, project demand, and allocation data
Drive integration of resource planning with financial planning processes, including budgeting, forecasting, and headcount planning
Lead cross-functional programs to improve planning efficiency, automation, and reporting capabilities
Champion continuous improvement of tools, workflows, and data models to scale with organizational growth
Lead global change management efforts, including training, communications, and stakeholder alignment
Serve as a subject matter expert for resource capacity management and planning methodologies
Ensure compliance with Jabil policies related to safety, quality, and data security
How will you get there? -
Education: Bachelor’s degree or equivalent combination of education and experience is required
Experience: 8–12 years of experience in Program Management, PMO leadership, Engineering Operations, or Resource Planning is required
Knowledge, Skills and Abilities:
Demonstrated experience leading global, cross-functional programs with senior stakeholder engagement
Deep expertise in resource capacity management, demand forecasting, and workforce planning
Strong analytical capability with experience translating complex data into strategic insights
Proven experience with enterprise planning or portfolio management tools (e.g., Tempus Resource, Planview, Adaptive, similar platforms)
Strong communication and executive presence with ability to influence at all organizational levels
Enterprise program leadership and strategy
Resource capacity planning & demand management
Executive communication and influence
Data-driven decision-making and analytics
Process standardization and scaling
Change management and transformation leadership
Cross-functional alignment at global scale
Ability to travel up to 10% as required
Preferred Qualifications:
Experience leading enterprise-wide tool deployments or digital transformation initiatives
Strong understanding of capacity metrics such as base capacity, net capacity, allocation, and availability
Experience aligning engineering resource planning with financial and long-range planning processes
PMP, PgMP, or equivalent certification is a plus
Experience in large-scale engineering or technology organizations
WORK ENVIRONMENT / PHYSICAL REQUIREMENTS
Office or remote environment will be considered
Ability to operate effectively across global time zones and organizations
Hiring Salary range: $105,100- 147,200 - $189, 200 USD Annual
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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Skills Required
- 8-12 years of experience in Program Management or Resource Planning
- Bachelor's degree or equivalent experience
- PMP, PgMP, or equivalent certification
Jabil Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jabil and has not been reviewed or approved by Jabil.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, vision, prescription coverage, and HRA/HSA plan options appearing consistently across role materials. Wellbeing support is also included via EAP access and additional wellbeing-oriented time such as mental-health days in some U.S. postings.
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Retirement Support — Retirement offerings include a 401(k) with company match and an Employee Stock Purchase Plan, which together strengthen long-term savings potential. Additional financial upside is supported in some roles through profit sharing and performance/quarterly bonus structures.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle add-ons extend beyond core insurance, including tuition reimbursement, commuter benefits, pet insurance, adoption assistance, and employee assistance resources. Community-oriented benefits such as a paid Day of Service can add perceived non-cash value alongside standard rewards.
Jabil Insights
What We Do
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services.
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