Technical Program Manager - Cisco ThousandEyes

Reposted 2 Days Ago
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Hiring Remotely in London, Greater London, England, GBR
Remote or Hybrid
Senior level
Cloud • Software
We deliver visibility from switch to SaaS and everything in between—so you can deliver flawless digital experiences.
The Role
Lead the Vulnerability Management Program at Cisco ThousandEyes, managing complex security programs, optimizing automation, and enhancing visibility through cross-functional collaboration and strategic direction.
Summary Generated by Built In
Meet the Team
Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
Your Impact
As a Technical Program Manager focused on Vulnerability Management, you will play a critical role in strengthening the organization's security posture while driving operational excellence across complex, large-scale programs. You'll lead end-to-end vulnerability management efforts-from detection to remediation-while partnering with engineering, security, and product teams across Cisco to ensure risks are addressed efficiently and at scale. This role is exciting because it sits at the intersection of security, automation, and cross-functional leadership, giving you the opportunity to influence both technical strategy and organizational resilience.
  • Lead and manage complex, cross-functional programs aligned with organizational and security priorities.
  • Own and evolve the Organization wide Vulnerability Management Program (VMP) across Cross functional teams driving both strategic direction and execution.
  • Develop and optimize automated workflows and tools to streamline the vulnerability lifecycle, including detection, triage, assignment, and reporting.
  • Drive measurable improvements in vulnerability remediation of SLAs, MTTR, and program adoption across engineering teams.
  • Partner with engineering, security, SRE/Ops, and product teams to prioritize remediation efforts and ensure successful, secure releases.
  • Enhance visibility through dashboards, reporting, and post-mortems while driving continuous improvement initiatives across processes and tooling.

Minimum Qualifications
  • 5+ years of experience in Technical Program Management, Engineering Program Management, or a similar role in a cloud/SaaS environment.
  • Hands-on experience managing Vulnerability Management Programs, including tracking and driving remediation across distributed systems.
  • Experience with security and compliance frameworks such as FedRAMP, NIST, ISO 27001, or SOC 2
  • Demonstrated experience building and scaling automated vulnerability management workflows in fast paced complex cloud environments, spanning intake, triage, prioritization, remediation tracking, and reporting.

Preferred Qualifications
  • Bachelor's or master's degree in computer science, Engineering, or a related technical field.
  • Experience supporting security audits or compliance initiatives in regulated environments
  • Familiarity with security tooling such as vulnerability scanners, ticketing systems, CI/CD pipelines, and asset inventory platforms.
  • Strong analytical skills with the ability to interpret vulnerability data and drive data-informed decisions.
  • Experience working with Agile methodologies (Scrum/Kanban) in fast-paced environments.
  • Ability to influence cross-functional stakeholders and drive alignment across engineering, security, and product teams.

Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Skills Required

  • 5+ years of experience in Technical Program Management, Engineering Program Management, or a similar role in a cloud/SaaS environment
  • Hands-on experience managing Vulnerability Management Programs, including tracking and driving remediation across distributed systems
  • Experience with security and compliance frameworks such as FedRAMP, NIST, ISO 27001, or SOC 2
  • Demonstrated experience building and scaling automated vulnerability management workflows in complex cloud environments

What the Team is Saying

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Cisco ThousandEyes Compensation & Benefits Highlights

  • Retirement Support ThousandEyes employees participate in Cisco’s retirement programs, including a 401(k) with employer matching under U.S. plans. This is framed as part of a comprehensive total‑rewards package available through Cisco’s global benefits.
  • Equity Value & Accessibility An employee stock purchase plan allows eligible employees to buy Cisco stock at a discount as a standard component of total rewards. This equity access is consistently highlighted across careers materials and role descriptions.
  • Leave & Time Off Breadth Company‑wide recharge days (“Days for Me”), paid volunteer time (Time2Give), and an end‑of‑year shutdown complement regular PTO. These programs are emphasized to support balance and periodic recharging.

Cisco ThousandEyes Insights

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The Company
HQ: San Francisco, CA
1,100 Employees
Year Founded: 2010

What We Do

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Why Work With Us

Thousand eyes it a quickly growing company with great opportunities. We empower enterprises to see, understand, and improve digital experiences for their customers and employees. We value professional development, and work with team members to achieve their career goals.

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Cisco ThousandEyes Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 20 % of the time
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