Technical Program Manager, Handshake AI

Reposted 11 Days Ago
San Francisco, CA
In-Office
136K-190K Annually
Mid level
Edtech • Enterprise Web • HR Tech • Software
Handshake is the number one site for college students to find a job.
The Role
The role involves managing large-scale AI projects, developing operational strategies, and collaborating with product and engineering teams to ensure high-quality outcomes.
Summary Generated by Built In
About Handshake AI

Handshake is building the career network for the AI economy. Our three-sided marketplace connects 18 million students and alumni, 1,500+ academic institutions across the U.S. and Europe, and 1 million employers to power how the next generation explores careers, builds skills, and gets hired.

Handshake AI is a human data labeling business that leverages the scale of the largest early career network. We work directly with the world’s leading AI research labs to build a new generation of human data products. From PhDs in physics to undergrads fluent in LLMs, Handshake AI is the trusted partner for domain-specific data and evaluation at scale.

This is a unique opportunity to join a fast-growing team shaping the future of AI through better data, better tools, and better systems—for experts, by experts.

Now’s a great time to join Handshake. Here’s why:

  • Leading the AI Career Revolution: Be part of the team redefining work in the AI economy for millions worldwide.

  • Proven Market Demand: Deep employer partnerships across Fortune 500s and the world’s leading AI research labs.

  • World-Class Team: Leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, just to name a few.

  • Capitalized & Scaling: $3.5B valuation from top investors including Kleiner Perkins, True Ventures, Notable Capital, and more.

About the Role

Handshake is expanding into AI research and development, building a world-class network of expert Fellows who contribute to specialized research, model evaluation, and domain-specific applications. We’re looking for a Strategic Projects Lead to drive high-impact initiatives across product, operations, and customer engagement.

This role is ideal for candidates with a technical foundation (e.g., Computer Science, data, or analytics) who have experience in customer-facing or operational (e.g. consulting, banking, product, or tech ops). You’ll own large-scale projects with AI labs and enterprise partners, applying analytical rigor and operational excellence to deliver reliable, high-quality outcomes.

  • Develop and implement operational strategies to recruit, manage, train, and deploy high-skill talent (PhDs, domain experts) across AI data projects.

  • Own large-scale customer projects, ensuring exceptional execution, data quality, and customer satisfaction.

  • Partner with product and engineering teams to optimize our workforce platform, improve scalability, and introduce automation.

  • Use SQL, LLMs and other tools to monitor workflows, identify bottlenecks, and drive process improvements.

  • Train HAI fellows on custom data annotation tasks, deeply understanding task requirements, serving as the arbiter for data quality on your projects.

  • Manage customer relationships, translating vague technical requirements into well-defined specifications and datasets and ensuring utility of data deliverables throughout the process.

  • Provide progress updates and insights to Handshake leadership, shaping our long-term data and evaluation strategy.

  • Lead cross-functional projects, collaborating with Engineering, Operations, and Go-to-Market teams on high-priority initiatives.

Desired Capabilities
  • 4+ years of experience in strategy & operations, consulting, product ops, or marketplace operations.

  • Technical background: BS in Computer Science or related field preferred; proficiency in SQL and Google Sheets required (assessments included in process).

  • Strong analytical and problem-solving skills; proven ability to design scalable processes and workflows.

  • Experience working in ops-intensive environments (e.g. marketplaces, logistics, or workforce platforms).

  • Ability to manage multiple high-priority projects while balancing speed and quality.

  • Exceptional communication and stakeholder management skills across technical and non-technical audiences.

  • Entrepreneurial mindset—comfortable with ambiguity, proactive, and excited to build and iterate quickly.

Extra Credit
  • Experience in AI/ML data operations, human-in-the-loop systems, or model evaluation.

  • Knowledge of Python or other programming languages analytics tools.

  • Mix of early startup adaptability + scaled ops rigor.

Perks

Handshake delivers benefits that help you feel supported—and thrive at work and in life.

The below benefits are for full-time US employees.

🎯 Ownership: Equity in a fast-growing company

💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

🍼 Family Support: Paid parental leave, fertility benefits, parental coaching

💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend

📚 Growth: $2,000 learning stipend, ongoing development

💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days

🤝 Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.

Top Skills

Google Sheets
Llms
Python
SQL
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The Company
HQ: San Francisco, CA
700 Employees
Year Founded: 2014

What We Do

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. Earlier this year, we announced our $200M Series F funding round. This Series F fundraise and new valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

Why Work With Us

How someone builds their career is foundational. We believe in working with the higher education community to help students build meaningful careers. We are at the nexus of universities, students and employers— and we’re able to connect the very best pieces of each side. We’re proud to create a community where students can be more successful.

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