Technical Program Manager 2, FreeWheel (Chicago - Hybrid)

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
This job involves managing technical programs, focusing on aligning project milestones with product and business requirements. It requires collaboration with senior staff and cross-functional teams to ensure successful execution. The role emphasizes continuous improvement in engineering processes and effective communication with all stakeholders to achieve program objectives. At this level, you'll own delivery for one or more teams within a platform area. You'll facilitate agile ceremonies, manage dependencies, and begin coaching teams on SDLC best practices. You'll work with moderate guidance and begin contributing to planning and process improvement.
Job Description
Responsibilities:

• Understanding the scope of technical programs, participating in milestone planning, and driving alignment to these milestones
• Utilizing technical knowledge to research, plan, and achieve objectives through the program team
• Collaborating with senior staff to engage cross-functional core team members for program success
• Overseeing project plans from inception to completion, ensuring adherence to technical specifications
• Maintaining program records and overseeing the identification and management of critical path tasks
• Driving the development of program goals, objectives, and success criteria, ensuring stakeholder alignment
• Recommending improvements to engineering processes to increase efficiency and reduce duplication
• Tracking program schedules, managing tasks, and making necessary adjustments to meet objectives
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Key Focus Areas:

• Drive team-level delivery execution

• Facilitate agile ceremonies and backlog refinement

• Track and report on team velocity and capacity

• Begin identifying and addressing delivery inefficiencies

Primary Duties and Responsibilities

• Platform Delivery Leadership

• Lead delivery across multiple teams or a platform area.

• Manage cross-team dependencies and delivery timelines.

• Agile SDLC Implementation

• Coach teams on agile maturity and SDLC optimization.

• Drive consistency in estimation and tracking practices.

• Planning & Capacity Management

• Lead quarterly planning sessions with Product and Engineering.

• Balance capacity across new work, tech debt, and stability.

• Process Improvement & Coaching

• Identify systemic delivery issues and lead resolution efforts.

• Mentor junior EDMs and team members.

• Stakeholder Communication & Alignment

• Communicate delivery status and trade-offs to leadership.

• Align cross-functional teams on shared goals and timelines.

Job Knowledge, skills, and abilities (KSA's)

• Knowledge:

• Working knowledge of Agile frameworks and SDLC practices

• Understanding of backlog management and estimation techniques

• Familiarity with cross-functional team dynamics

• Skills:

• Facilitation of agile ceremonies (e.g., standups, retrospectives)

• Basic risk identification and mitigation

• Effective use of Jira, Confluence, and planning tools

• Abilities:

• Manage delivery for one or more teams

• Communicate status and risks to stakeholders

• Begin coaching teams on delivery best practices

Location
Office Optimal in Chicago, Il
Working conditions
Must successfully execute team members located in multiple remote locations and time zones. Working conditions agree with conditions described within FreeWheel's company handbook unless explicitly noted in this document.
Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Collaboration; Project Management; Teamwork; Results-Oriented; Communication; Agile Methodology; Cross-Functional Teamwork
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years