Technical Product Support(TPS) Engineer II (Display YTG Group)

Posted 2 Days Ago
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Hsinchu County
1-3 Years Experience
Semiconductor
The Role
The Technical Product Support Engineer II will provide support for E-Beam Array Test and E-Beam Review systems. They act as a liaison between customers and the factory while assisting engineering projects, documenting processes, and presenting system performance data. The role also involves providing support during hardware and software testing and calibration.
Summary Generated by Built In

Key Responsibilities

Provides EBT(E-Beam Array Test) and EBR(E-Beam Review) systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.

Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 

Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes 

Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters. 

Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations

Gives preference to applicants with experience in Array test, SEM, CGA, Spii plus, E-beam.

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Top Skills

E-Beam
The Company
HQ: Santa Clara, CA
23,282 Employees
On-site Workplace
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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