Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Technical Product Support Specialist/Revenue Optimization Analyst
We are seeking a Revenue Optimization Analyst to join our global Revenue Optimization team, where innovation knows no borders. This team helps travel agencies optimize revenue through accurate contract management and platform solutions. It ensures customer commercial agreements are seamlessly executed so partners can maximize profitability. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.
As a Revenue Optimization Analyst, you will manage customer requests and load airline commission contracts through our agency retail platform. You will resolve contract questions, monitor service level objectives and track customer progress through regular internal meetings. This role requires strong analytical skills, attention to detail and a customer service mindset to help our partners succeed.
What you'll do
- Load airline commission contracts accurately into the platform to support agency managed commissions.
- Manage customer email requests through customer relationship management systems to answer contract questions and resolve platform inquiries.
- Monitor and maintain service level objectives to ensure timely delivery of customer requests.
- Participate in internal team meetings to follow up on client progress and improve operational workflows.
- Use automated tools and query scripts to improve data accuracy and accelerate contract processing times.
What you'll bring
- Experience in customer support, data analysis or revenue operations within travel technology.
- Proven expertise using Sabre formats including city pair availability and pricing workflows.
- Advanced proficiency in English with the ability to submit all application materials and resumes in English.
- Demonstrated analytical skills with high attention to detail using database query tools like structured query language.
- Practical experience applying analytics or automation tools to streamline manual processes and improve data quality.
Benefits that support you We know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to support your well-being, growth and life outside work:
- Competitive pay and performance-based bonuses
- Flexible work options
- Comprehensive healthcare coverage
- Generous PTO and holidays
- Strong retirement planning support
- Family-friendly benefits
- Professional development opportunities
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
#LI-Hybrid#LI-DA1
Skills Required
- Minimum 3 years of experience in customer support, data analysis, or revenue operations within travel technology
- Proven expertise using Sabre formats including city pair availability and pricing workflows
- Advanced proficiency in English with ability to submit application materials and resumes in English
- Experience using database query tools such as Structured Query Language (SQL)
- Practical experience applying analytics or automation tools to streamline processes and improve data quality
Sabre Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sabre Corporation and has not been reviewed or approved by Sabre Corporation.
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Leave & Time Off Breadth — Time off is expansive, with five weeks of PTO from day one, eight paid holidays, floating holidays, and a companywide year‑end break. Paid volunteer time further broadens available leave.
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Parental & Family Support — Parental leave provides 12 weeks fully paid for birth or adoption, complemented by generous bereavement leave up to 15 paid days. Disability coverage and dependent eligibility to age 26 reinforce family support.
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Retirement Support — A 401(k) with a strong company match underpins long‑term savings. This foundation strengthens overall financial security alongside core benefits.
Sabre Corporation Insights
What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry. Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry. We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few. Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology. We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
