At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.
As a Technical Product Associate in the Chase UK - Developer Experience Engineering team within the Platform organisation, you deliver platform-as-a-product tooling that will be the foundation for building, maintaining, and expanding the bank’s operations.
By taking a platform-as-a-product approach, you put product and platform teams at the heart of our products and build roadmaps that accelerate global product launches. Above all, you know how to prioritise the most important features based on business value and customer needs.
This is a role for someone who thrives in the detail of platform engineering while also engaging a range of technical and non-technical stakeholders across the business.
Job Responsibilities
- Influence and execute product strategy in partnership with engineering and cross-functional teams.
- Define roadmaps ensuring alignment with business goals and user needs.
- Take the lead on identifying, prioritising, and launching new features that enhance the developer experience.
- Drive key activities such as quarterly planning and OKRs.
- Be hands on, detail oriented and outcome focused.
Required qualifications, capabilities, and skills
- Knowledge of the Software Development Lifecycle.
- Gather requirements from a range of stakeholders, understand platform pain points and prioritise features to deliver the most value in accordance with business objectives.
- Able to drive key strategic activities including quarterly planning, OKR updates, technical backlog creation and roadmapping.
- Balance the development of strategic features with ad-hoc business demand and support of a live platform in production.
- Strong stakeholder management skills across a range of technical and non-technical teams, with ability to manage expectations and influence key decisions regarding the platform.
- Passion for continuous learning.
Preferred qualifications, skills, and capabilities
- Previous experience in technical product management, software engineering or in a technical role.
- Experience with cloud-native infrastructure platforms (AWS or other).
- Experience with one or more observability platforms and tools.
- Experience with platform engineering – this could be IaaS, SaaS or PaaS.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Knowledge of the Software Development Lifecycle.
- Gather requirements from a range of stakeholders, understand platform pain points and prioritise features to deliver business value.
- Drive strategic activities including quarterly planning, OKR updates, technical backlog creation and roadmapping.
- Balance development of strategic features with ad-hoc business demand and support of a live platform in production.
- Strong stakeholder management across technical and non-technical teams; ability to manage expectations and influence decisions.
- Passion for continuous learning.
- Previous experience in technical product management, software engineering or a technical role.
- Experience with cloud-native infrastructure platforms (AWS or other).
- Experience with one or more observability platforms and tools.
- Experience with platform engineering (IaaS, SaaS or PaaS).
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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