Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Technical Project Manager III in Commercial & Investment Bank Payments Technology team, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects
- Lead/support PI Planning and sprint execution; facilitate ceremonies (planning, standups, refinement, review, retro).
- Own project management tracking: maintain the delivery plan, milestones, RAID (risks/issues/dependencies), and action tracking through execution.
- Manage Jira end-to-end: backlog readiness, sprint setup, workflow hygiene, dashboards, and reporting.
- Coordinate release readiness and dependency management across teams; ensure clear cutover/go-live tracking where applicable.
- Maintain delivery documentation in Confluence (delivery plan, status updates, decisions, runbooks/notes) and ensure alignment across stakeholders.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements
- Promotes reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
- Strong SAFe/Agile delivery experience (PI/sprint cadence).
- Strong Jira expertise (backlogs, boards, dashboards, reporting).
- Experience building/maintaining delivery plans and driving execution tracking.
- Strong communication, stakeholder management, and problem-solving/root-cause skills.
- Working knowledge of Confluence for documentation and delivery governance.
- Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve
- Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
- Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations
Skills Required
- 3+ years of experience or equivalent expertise in technical program management and leading complex technology projects and programs
- Strong SAFe and Agile delivery experience, including PI and sprint cadence
- Strong Jira expertise, including backlogs, boards, dashboards, and reporting
- Experience building and maintaining delivery plans and execution tracking
- Strong communication, stakeholder management, and problem-solving/root-cause analysis skills
- Working knowledge of Confluence for documentation and delivery governance
- Experience leading projects through the full lifecycle, influencing decision makers, and adapting to changing business needs
- Strong technical fluency and familiarity with current platforms, software tools, and technologies
- Proven stakeholder management experience and ability to establish productive working relationships
- Experience using enterprise-authorized AI capabilities for solution analysis workflows, with validation and data-sensitivity awareness
- Ability to review and validate AI-assisted analyses and recommendations, escalate uncertainty, and follow data-handling expectations
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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