Technical Product Owner

Posted Yesterday
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Alajuela, Alajuela
In-Office
Mid level
Fintech
The Role
As Senior Product Owner, you will drive feature delivery for customer servicing and internal workflows, using data to refine product outcomes and collaborating with cross-functional teams.
Summary Generated by Built In

Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

Position Overview:

As Senior Product Owner, you will drive the delivery of key features that support our customer servicing, merchant interactions, and internal operational workflows. You will refine product outcomes using data, user insights, and cross-platform awareness. In this role, you operate with Intermediate to Advanced PO capabilities across product strategy, backlog management, technical understanding, and communication.

How you’ll make an impact:

Product Strategy & Value Delivery

  • Partner with Product Managers to interpret product vision, strategy, and platform goals.
  • Contribute insights to roadmap discussions by leveraging user feedback, operational needs, and technical understanding.
  • Assess value, develop business cases, and prioritize epics, features, and stories that align with the defined strategic direction.
  • Support definition and review of KPIs; use analytics, A/B testing, and qualitative research to recommend product improvements.

Backlog Ownership & Requirements

  • Convert functional requirements into actionable, high-quality user stories with clear acceptance criteria aligned to INVEST principles.
  • Break down complex features into small, testable increments following MVP and iterative delivery frameworks.
  • Own and refine the product backlog; lead backlog grooming, refinement, and sprint planning across cross-functional teams.
  • Partner with engineers and QAs to ensure stories are technically feasible, operationally scalable, and user-centered.

SAFe & Delivery Execution

  • Actively participate in SAFe ceremonies including PI Planning, PI Readout, ART Sync, System Demo, and Inspect & Adapt.
  • Define release plans and manage progress through development and QA phases, partnering closely with the Scrum Master.
  • Raise risks, dependencies, and impediments proactively to program leadership; facilitate alignment across teams when decisions are blocked.
  • Ensure smooth communication across engineering, QA, and business stakeholders.

Stakeholder Collaboration & Communication

  • Collaborate with stakeholders during product visioning, discovery, and concept development.
  • Translate complex technical topics and sprint outcomes into clear, business-friendly summaries for broader audiences.
  • Serve as the voice of the customer (internal and external) across engineering, UX, QA, and business teams.
  • Drive continuous improvement in product development practices, communication flow, and decision-making clarity.

Technical & Systems Understanding

  • Possess a fundamental understanding of end-to-end customer experience integration and the technical dependencies that support it.
  • Interpret API documentation, data flows, and system interactions to anticipate impacts to user experience or delivery timelines.
  • Collaborate with engineers to shape integration approaches, uncover dependencies, and validate feasibility.

What you’ll need to succeed:

  • 3–5 years of experience as a Product Owner or in a similar role within software product development.
  • Demonstrate strong knowledge of Agile methodologies (Scrum, Kanban); SAFe experience required.
  • Can write clear, structured user stories and translate business problems into technical specifications that support design, engineering, and QA.
  • Have hands-on experience working closely with cross-functional teams (engineering, UX, QA, operations).
  • Strong communication skills and the ability to influence and align stakeholders at multiple levels.
  • Analytical thinking and comfort interpreting product data, structured datasets, and system behaviors.
  • Hold a PO Certification; Scrum Master certification is a plus.
  • Possess a BS/MS in Computer Science, Engineering, Business, or a related field.
  • Have Advanced English skills (B2+ or higher).

What would make you stand out:

  • Experience in fintech or payments is a plus

Why Join Us:

  • Generous paid time off

  • Competitive medical, dental & vision coverage

  • 401K with company match for US

  • Company-paid life insurance

  • Company-paid short-term and long-term disability

  • Access to mental health and wellness resources

  • Company-paid volunteer time to do good in your community

  • Legal coverage and other supplemental options

  • A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice 

Top Skills

Agile Methodologies
Api Documentation
Data Flows
Kanban
Safe
Scrum
User Experience
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The Company
Salt Lake City, UT
664 Employees
Year Founded: 2012

What We Do

Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. This company is technology driven; the IT platform is the backbone for running our operations and is critical to driving cost efficiency.
With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick and mortar as well as e-commerce merchants. The Snap lease-purchase agreement is an innovative financial product which gives the 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise.
Snap Finance secured the largest bank revolving credit facility ever for a private consumer lease-to-own company. The credit facility from BMO Harris Bank will enable Snap Finance to service more than $1 billion in lease-to-own finance agreements.

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