Technical Product Owner

Posted 5 Hours Ago
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Richmond Hill, ON, CAN
In-Office
Senior level
Retail
The Role
Responsible for translating business requirements into technical solutions for supply chain systems, evaluating new technologies, managing product roadmaps, partnering with development and vendors, driving large-scale implementations, identifying risks and dependencies, and reporting product health to leadership to ensure successful delivery across B2B retail supply chain systems.
Summary Generated by Built In
Some of what you will do:

The Supply Chain Systems Technical Product Owner will be responsible for evaluating and implementing new solutions and delivering new proof-of-concept projects at Staples under Supply Chain Systems area. This role is the conduit between the Technology team and the lines of business. They translate the requirements from the business teams and understand their execution from a technological perspective. This role builds relationships and liaises with various stakeholders, internal and external, to understand the impact of any changes to products or services on our employee processes and customer engagement.

 

Specifically, You Will:

  • Work with business stakeholders to identify requirements which enable their line of business.

  • Research and assess new technologies and provide recommendations to leadership team.

  • Partner with development managers and project managers to deliver projects as assigned.

  • Champion the needs of the business throughout the product lifecycle and ensuring what is delivered meets the original objectives.

  • Ensure successful product delivery by proactively identifying risk and implementations migrations. 

  • Create and maintain product roadmaps for the applications within your portfolio. 

  • Provide updates to senior leadership on health and progress of product roadmaps. 

  • Always be on the lookout for ways to improve process and implement new technologies. 

  • Work within a team of product owners, developers and quality assurance analyst.

  • Partners with vendors on current and future product needs. Supports the requests for quotes. (RFQ) process with vendors, including analysis of vendor options when exploring new vendor relationships.

  • Identify, communicate and/or escalate issues, risks/dependencies, change requests and status to manage stakeholders’ expectations.

 

Some of what you need:

  • Post-Secondary Degree in business, IT or engineering with relevant work experience. 

  • Strong understanding and working knowledge of various Retail and B2B Supply Chain Systems and ERP.

  • You are always up to date on new technologies and how the industry is changing. 

  • A strong understanding of supply chain applications and operation models, especially at B2B area.

  • Strong knowledge of emerging or available retail products and solutions. 

  • Can distill complex details into a concise and clean manner for decision making purposes.

  • 6-8 years working as a business analyst or technical role within the retail or B2B industry. 

  • 5+ years in large scale technology implementations across an organization. 

 

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more…

 

 

#MakeAnImpact  

About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the TeamAbout the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • Post-Secondary Degree in business, IT or engineering with relevant work experience
  • Strong understanding and working knowledge of various Retail and B2B Supply Chain Systems and ERP
  • Strong understanding of supply chain applications and operation models, especially in B2B
  • Strong knowledge of emerging or available retail products and solutions
  • Ability to distill complex details into concise decision-ready summaries
  • 6-8 years working as a business analyst or technical role within the retail or B2B industry
  • 5+ years in large scale technology implementations across an organization

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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