Technical Product Owner V - Developer Tools

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

The Developer Tools Technical Product Owner leads the vision, strategy, and execution for a portfolio of tools and platforms designed to empower developers and accelerate innovation. This role bridges product management and engineering, owning the product backlog and roadmap, driving prioritization, and ensuring delivery of high-quality developer experiences. The Technical Product Owner partners closely with engineering teams, internal stakeholders, and external developers to define requirements, reduce friction in the development process, and maximize adoption of internal and external developer tools.

• Define and own the product vision and roadmap for developer tools, agile work management, integrations with key platforms, user access management and other developer-facing services.

• Collaborate with developers and architects to design technical solutions that balance usability, scalability, performance, and reliability.

• Break down business and technical requirements into epics, user stories, and acceptance criteria; maintain a well-prioritized backlog that reflects both user needs and strategic goals.

• Facilitate product discovery and innovation sessions, identifying opportunities to streamline developer workflows and reduce engineering friction.

• Partner with leadership, engineering, and DevOps to align tool investments with organizational strategy.

• Participate in sprint planning, design reviews, and demos, providing feedback that ensures delivery meets product vision and user expectations.

• Act as a champion for the developer experience, ensuring tools are intuitive, efficient, and well-documented.

• Lead go-to-market planning for internal and external developer products, including documentation, training, release notes, and communication strategies.

• Continuously monitor adoption, developer feedback, and usage metrics to drive iterative improvements.
   

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or related field (or equivalent experience).

• 5+ years in product management, technical product ownership, or software development roles.

• Experience delivering developer-facing tools (APIs, SDKs, Agile work managemet systems, cloud platforms, or similar) and relevant integrations

• Strong understanding of Agile delivery methodologies and backlog management.

• Ability to translate complex technical concepts into clear business value.
   

Preferred Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or related field.

• Experience with cloud-native platforms, and migrations 

• Track record of multiple successful product launches in developer ecosystems.

• Familiarity with developer experience best practices (documentation, onboarding, usability).

• Technical Aptitude: Strong grasp of modern development practices, open APIs, and platform engineering.

• Collaboration: Skilled at partnering with engineers, designers, and business stakeholders to deliver value.

• Analytical Thinking: Uses metrics and developer feedback to prioritize effectively.

• Leadership: Acts independently in defining methods and approaches, influencing stakeholders across teams.

• Communication: Can explain technical trade-offs to both technical and non-technical audiences.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].