Technical Product Manager

CAREER OPPORTUNITY: TECHNICAL PRODUCT MANAGER

As a Technical Product Manager at Reflex Media, you’ll take ownership of the internal tools and systems that support our platform’s operational excellence, such as payments processing, content moderation, and customer support infrastructure.

You’ll work cross-functionally with engineering, DevOps, operations, compliance, and data teams to deliver high-impact, scalable solutions. This is an individual contributor role with strategic visibility and deep involvement in how our internal products evolve to support a global user base.
KEY DUTIES & RESPONSIBILITIES
Technical Product Ownership & Strategy:

• Own the product roadmap and execution for internal systems (e.g., payments, moderation, support tools)
• Translate operational requirements into detailed product specs and user stories
• Collaborate with engineering, DevOps, and data teams to define and deliver scalable, secure, and performant solutions
• Drive alignment across stakeholders, clarify priorities, and facilitate trade-off discussions
• Partner with compliance, legal, and finance to ensure regulatory adherence (e.g., PCI, GDPR)
• Monitor system performance, reliability, and usage patterns to inform product decisions
• Define success metrics and iterate based on data and system feedback
• Lead QA/UAT cycles and ensure quality standards are met before deployment

Cross-Functional Collaboration:

• Act as a bridge between product and engineering, ensuring technical feasibility and smart prioritization
• Partner with software engineers, DevOps, and architects to design robust solutions
• Collaborate with data analysts and stakeholders to optimize system performance and automation

Execution & Delivery:

• Manage product lifecycles from planning to release, with a focus on agile methodologies
• Identify technical risks, performance bottlenecks, and architecture improvements proactively
• Define and implement metrics for system performance, uptime, and operational efficiency

Data-Driven Decision-Making:

• Leverage analytics, monitoring tools, and system logs to inform product enhancements
• Support automation and ML-driven improvements for moderation and support tools where applicable
• Define KPIs for system reliability, scalability, and internal user experience

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
• 3+ years of experience in technical product management or internal platform ownership
• Strong understanding of software architecture, API design, and cloud infrastructure (AWS preferred)
• Hands-on experience with system integrations, APIs, and SQL
• Familiarity with CI/CD, DevOps, and agile delivery environments
• Ability to communicate across technical and non-technical teams with clarity and confidence

• Master’s degree in Computer Science, Engineering, or related field
• Experience working on payment processing systems (e.g., Stripe, PayPal, or in-house platforms)
• Background in building automation for moderation, fraud detection, or support workflows
• Hands-on familiarity with distributed systems, API gateways, and DevSecOps principles
• Prior experience as a software engineer, solutions architect, or internal tools product owner

WHO WE ARE
Reflex Media is a next-generation high-tech marketing company led by our Founder & CEO, an MIT alumni.  Based in Las Vegas, Nevada, our business is as much data, software, and artificial intelligence as it is business operations and customer service.  We also create at the forefronts of psychology, economics, music, literature, art, fashion, cinematography, and the science of marketing. Our company culture can best be described in three words:  growth, passion, and excellence.  Our Founder, who subscribes to the philosophy “what cannot be measured cannot be managed,” is committed to creating an environment where the opportunity to grow is unbounded.  As a company where you get back as much as you put in, we are best suited for individuals who are looking not for a job but rather an opportunity to grow.  In short, we are a company where superstars are developed.

WHO WE'RE LOOKING FOR

• Brand Advocates: Individuals who deeply understand and align with the Seeking.com brand, embracing our mission and our innovative approach to modern dating and hypergamy.
• Passionate Professionals: Enthusiastic team members committed to fostering meaningful connections and aiding others in finding relationships that align with their ambitions and desires.
• Ambitious Learners: Driven candidates who are not only eager to learn and grow but are also ready to continuously expand the boundaries of their capabilities.
• Innovative High Performers: Professionals who excel beyond conventional boundaries, introducing innovative, outside-the-box solutions and ideas.
• Proactive Communicators: Exceptional communicators who thrive on feedback and are eager to make substantial contributions to the company.
• Resilient Problem Solvers: Individuals who show great endurance and flexibility in the face of challenges, coupled with a strong ability to think critically and solve complex problems effectively.
• Adaptable Innovators: People who can swiftly adjust to new conditions and challenges while continuing to drive forward-thinking solutions and improvements.

BENEFITS & PERKS

• 99% coverage of our medical base plan, dental, and vision insurance
• 65% coverage of our medical base plan, dental, and vision insurance for qualified dependents
• 100% coverage of short-term disability, long-term disability, and life insurance for qualified employees
• 50% 401(k) match up to 6% per month.
• Flexible paid time off
• And so much more! 

EQUAL OPPORTUNITY EMPLOYER
Reflex Media is an equal-opportunity employer committed to diversity and inclusion in the workplace. We strictly prohibit discrimination of any kind. Candidates are encouraged to apply for qualified positions regardless of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. Reflex Media's hiring decisions are based solely on qualifications, merit, and the needs of the company. All offers of employment are contingent upon the completion of a full background and reference check.