Technical Product Manager

As a Technical Product Manager, Billing, you’ll lead the development and continuous improvement of the Billing modules of our Insurance Policy technology platforms. You'll partner with cross-functional teams—including Business Owners, Engineering, Design, Underwriting, and Operations—to deliver solutions that meet evolving business needs and push the boundaries of what's possible in insurance. We're looking for someone with a strong product mindset, technical acumen, and a deep understanding of how technology can transform operations and customer experiences. Experience in insurance and knowledge of Billing and Payments is strongly desired. 

Ready to get in the driver’s seat? Join us and help shape the future of insurance technology!

What you’ll do

Product Strategy & Roadmap 

• Define and maintain the product vision and roadmap in partnership with business and technical stakeholders. 

• Prioritize initiatives by balancing business goals, technical feasibility, customer needs, and market trends. 

• Monitor the competitive landscape and emerging technologies to inform innovation. 

Requirements & Feature Development 

• Translate business needs and user feedback into detailed, developer-ready requirements. 

• Prioritize features and enhancements based on ROI, user impact, and development effort. 

• Engage with internal users and subject matter experts to identify pain points and validate solutions. 

Backlog & Delivery Management 

• Maintain a clear, well-groomed backlog that reflects business priorities and is ready for agile development. 

• Work closely with Engineering and QA throughout the development lifecycle to ensure timely, high-quality delivery. 

Technical Alignment 

• Ensure products are built in alignment with established technical standards and leverage existing infrastructure and tools. 

• Stay current on compliance, regulatory changes, and industry best practices relevant to insurance technology. 

User Experience & Adoption 

• Champion user-centric design to ensure intuitive, high-impact experiences. 

• Develop training materials and provide internal support to drive adoption and maximize value. 

Performance & Metrics 

• Define success metrics and KPIs for your products. 

• Analyze product performance and user behavior to inform decisions and iterate on features. 

Leadership & Collaboration 

• Act as a product expert and trusted partner to stakeholders across the organization. 

• Facilitate communication and alignment across teams, guiding product decisions in complex or ambiguous scenarios. 

This might describe you

• 5+ years of experience in product management, ideally in SaaS or a technical domain; insurance experience is a plus. 

• Strong technical aptitude and the ability to communicate effectively with engineering teams. 

• Demonstrated success leading product strategy, defining roadmaps, and delivering complex software solutions. 

• Experience working in agile environments with a solid grasp of modern software development processes. 

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making. 

• Exceptional communication, leadership, and collaboration skills. 

• A user-first mindset with attention to detail and a passion for delivering high-quality results. 

Other things to note

• This position can be worked as a remote position within the United States.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace, Broad Arrow Group and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile. 

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member. 

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. 

If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.  

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