Technical Product Manager

Company Description

TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers.TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. 

The TOMRA Group employs 5000 people globally and is listed on the Oslo Stock Exchange (OSE: TOM). TOMRA was named Norway’s Most Innovative Business in 2023, number one in the list of the country’s top 25 companies.

TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world's first reverse vending machine, we are now responsible for approximately 85,000 installations across more than 60 markets. By providing an effective and efficient way of collecting, sorting and processing containers, TOMRA's reverse vending systems make it easy for consumers to recycle and contribute to a more sustainable planet.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

Job Description

Our Digital Product Unit is responsible for the digital services at TOMRA Collection, that make reverse vending systems around the world operate in an efficient way and encourage container recycling for consumers, retailers and partners.

We are growing in multiple markets and need a Technical Product Manager that is able to ensure the smooth operations of our digital services for existing and new customers and other users.

As a Technical Product Manager, you will oversee the technical aspects of our products and services, ensuring optimal performance and customer satisfaction. You will play a key role in product development and provide support to technical personnel across our global teams. Additionally, you will act as a vital connection between TOMRA’s markets, international subsidiaries, and the PU Digital solution and engineering teams.

The role requires active and close cooperation with the markets to ensure a correct understanding of products, business, and markets. Some international travel is to be expected.

Responsibilities:

• Responsibility and ownership of the technical performance of our digital portfolio
• Troubleshooting technical issues and support engineering team with providing timely solutions.
• Managing and resolving incidents while maintaining clear communication with stakeholders.
• Actively participate in development projects from start to product launch
• Lead the support and training of TOMRA’s subsidiaries, ensuring they are equipped to operate and support our products effectively and efficiently
• Develop and maintain a network of contacts between TOMRA’s subsidiaries and product experts
• Collaborate closely with solution and engineering teams to ensure the development of solutions that align with both market needs and business goals.

Qualifications

Who are we looking for?

• Technical problem solver, solution-oriented and curious about how things work
• Relevant 3-years education , or compensating relevant experience.
• Experience with mobile and web-apps, cloud software, networking, APIs, and IOT will be an advantage
• Experience with software troubleshooting (Hardware is a plus, but not required)
• Expertise and great interest in sustainable system engineering solutions
• Experience with and market / customer understanding
• Relevant experience from similar technical positions or environments

Personal qualities:

• Structured and good analytical skills
• Be a team player, while also being self-driven and able to make independent decisions when necessary
• Comfortable working towards KPIs
• Great written and verbal communication skills in English (Norwegian is a plus, but not required) Comfortable with some travel for work and possibly interested in a short stay abroad

Additional Information

• Professional challenges within a growing, market-leading international technology company with purpose
• Good opportunities for professional development and competence building through participation in relevant training courses and seminars
• 5 extra days of holiday during Easter, Christmas, 'inneklemt' days in Norway, or other culturally significant days
• Excellent facilities in Asker with a modern gym, and our own healthy and varied lunch restaurant
• Hybrid working - Including access to our shared office space at Epicenter in Oslo
• Attractive compensation package including insurances, bonus and share scheme

Interested? If this sounds like the right opportunity for you, we’d love to hear from you! Please upload your CV and write a short motivation letter on "Message to Manager". 
We would like to hear from you even if you don’t think you tick all the boxes and requirements, but feel you strongly align with our values and can bring something special to TOMRA. 

Applications with be processed continually. Final application deadline is April 2nd. 

We use Semac background checks on final candidates as part of our recruitment process.

TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.