Technical Product Manager

SupplyHouse.com, a fast-growing eCommerce company specializing in industrial supplies, is looking for a Technical Product Manager to join our Product, Systems, & Insights team! In this high-impact role, you will lead the integration of complex business systems and the development of customer-facing features for our website and app. Acting as the bridge between business strategy and technical execution, you’ll collaborate with developers and cross-functional teams to deliver solutions that align with business goals and user needs. This role requires a unique blend of technical expertise, strategic vision, and Agile product management skills to drive value across the organization. If you’re passionate about creating innovative products, improving processes, and working in a collaborative environment, we’d love to hear from you!

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. 

This position will require travel to our NY office headquarters up to six times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired. 

A company laptop and other necessary equipment will be provided along with a $250 stipend for your work from home space. 

Role Type: Full-Time, Exempt 

Location: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington) 

Schedule: Standard business hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. ET. However, there is some flexibility as per our Flex-Time Policy. 

Salary: $115k - $135k per year 

Responsibilities: 

• Lead the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.  
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives.  
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices.  
• Own the product backlog, creating detailed and technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.  
• Facilitate agile ceremonies, including backlog grooming, sprint planning, and sprint reviews, while ensuring the team delivers high-quality solutions.  
• Drive technical solutioning sessions with IT, ensuring alignment on architecture, data flows, and system design.  
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability.  
• Support end-to-end testing, QA, and validation for technical implementations and system integrations.  
• Monitor and analyze product performance, identifying and resolving technical issues post-launch.  

Minimum Qualifications:  

• A Bachelor’s degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent experience.  
• 6+ years of experience with 3+ years in a product or technical role focused on software development, system integrations, or ecommerce technology.  
• Hands-on experience working with developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture).  
• Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience in integrating these systems is a strong plus.  
• Expertise with JIRA, Confluence, and agile methodologies.  
• Strong leadership and collaboration skills with a proven ability to align diverse stakeholders around a shared vision.  
• Exceptional problem-solving abilities, with the capacity to evaluate technical trade-offs and drive decisions.  
• Excellent written and verbal communication skills, with an emphasis on translating complex technical concepts for non-technical stakeholders.  

Preferred Qualifications:  

• Certified CSPO, SAFe POPM, or other relevant technical certifications (e.g., AWS, Azure, or similar).  

Why work with us: 

• We have awesome benefits – We offer 401k with company match, 100% company-paid medical insurance, optional dental and vision add-ons, life insurance, vacation, and sick days. 
• We promote a work/life balance – We value your time! We encourage a healthy separation between your professional and personal life with our flex-time work policy and health & wellness initiatives that allow employees to feel refreshed and recharged. 
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program. 
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades. 
• We stay engaged – We maintain our company culture through promoting virtual events and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, optional virtual out-of-office monthly events, and more! 
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form, and incorporate suggestions to ensure our team enjoys coming to work every day. 

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position. 

What our employees are saying: 

• “SupplyHouse is a great place to work. We witness GRIT here every day. People are respected, our ideas are always valued and encouraged, and teamwork is also a great quality in employees. Overall, we have amazing people here!" -Yash, IT Team 
• "I appreciate that SupplyHouse.com values generosity and giving back to local communities. The company truly listens to its team members to gather feedback on which organizations and efforts we should be supporting. This excites not only myself, but my colleagues and throughout the year, we can look forward to a variety of philanthropic opportunities where we can get involved in helping organizations that matter to us.” -Anna, HR Team 

Check us out! https://www.supplyhouse.com/our-company 

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. 

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations. 

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.