Technical Product Manager

Posted 4 Hours Ago
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Lusaka
Senior level
Marketing Tech • Transportation
The Role
The Senior Technical Product Manager will oversee the product development process for the JabuPay ecosystem. Responsibilities include managing the product roadmap, coordinating technical tools, supervising QA and documentation, leading teams in stand-ups and sprints, and ensuring effective stakeholder communication. The role involves tracking product performance and user engagement metrics, as well as overseeing automation and optimization opportunities.
Summary Generated by Built In

Job Overview:

We are seeking an experienced Senior Technical Product Manager to take ownership of our JabuPay ecosystem. 

Key Responsibilities:

Product Development & Finalization:

  • Update and maintain the product roadmap.
    • JabuSafe
    • JabuPay 
    • JabuTap 
    • VAS

Technical Coordination:

  • Manage access and use to product tools and platforms (Lucidcharts, Figma, Jira, Notion, Sentry, Mixpanel).
  • Oversee automation scripts for transaction monitoring.
  • Ensure all product documentation and assets are properly organized and accessible.
  • Act as the point of contact for QA processes, error checking, and feedback.
  • Meet with customers regularly to define product necessities and roadmap. 
  • Identify opportunities for process automation and optimization.
  • Maintain and improve scripts for transaction checks (e.g., duplicates, high-value transactions).

Team Leadership:

  • Coordinate daily stand-ups and weekly sprints with development teams.
  • Manage Jira boards and ticketing systems.
  • Manage team performance and monthly metrics. 
  • Facilitate effective communication between developers, QA teams, and other stakeholders.
  • Assist in hiring and onboarding new team members, including product designers.
  • Define key performance indicators (KPIs) for product success.
  • Use analytics tools to track user engagement, adoption rates, and other relevant metrics.
  • Report on product performance to senior management.

Stakeholder Communication:

  • Manage communication with external partners and vendors (e.g.,NFS, Banks and other wallets)
  • Bridge technical communication between internal teams and external partners.
  • Prepare and distribute release notes and updates.
The Company
234 Employees
Remote Workplace
Year Founded: 2020

What We Do

ABU (YC S21) is a B2B marketplace and last-mile distribution partner, offering tech-enabled, route-to-market development and merchandising for FMCG brands in undeveloped areas while helping unbanked businesses grow through efficient delivery, an affordable product basket, inventory management, and credit facilities.

Headquartered in Windhoek, Namibia, we are reinventing the way retailers in the informal sector order, stock, and receive supplies for their shops in Southern Africa.

We're HIRING! Join our growing team. Be part of something big

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