Technical Product Manager

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What Do We Do?

Triple Whale is a leader in business intelligence for e-commerce. With thousands of customers in dozens of countries, our software tracks more than $40 billion of online commerce annually. Our culture, built on innovation, creativity, and speed, fosters an environment where great ideas can flourish. Headquartered in Columbus, Ohio, with additional offices in Israel, we are expanding our team to pursue an ambitious vision. Join us and be part of something big!

Triple Whale is seeking a dynamic Technical Product Manager to support the development and management of our innovative digital products. As a Technical Product Manager, you will play a crucial role in defining product vision, strategy, roadmap, and execution while working closely with cross-functional teams to deliver solutions that meet our users' needs and drive business growth.

Responsibilities

* Identify customer needs and translate them into well defined software requirements

* Collaborate effectively with internal stakeholders and engineering counterparts, ensuring clear communication and alignment of implementation plans with expectations.

* Stay informed about industry and general market and technical trends in the digital marketing and eCommerce industries

* Regularly monitor competitors and perform capability analyses

* Provide training for both internal teams and customers on product usage.

* Respond to inquiries regarding the product and its features.

* Evaluate and mitigate technical risks.

* Comprehend and scrutinize data pipelines, algorithms, and automated systems.

* Act as a product evangelist and subject matter expert within the technical and developer communities.

* Manage beta testing processes.

* Utilize product analytics and SQL to analyze performance metrics and evaluate product usage and customer value creation

* Support the development and upkeep of comprehensive product documentation.

Requirements

* Minimum of 2-3 years in a technical product management role OR 1-2 years in product management with prior experience in an adjacent technical role

* The following technical skills/experience:

* Familiarity with basic web development, especially ecommerce websites, and web analytics/online behavioral tracking

* Good understanding of client-side JavaScript and modern web technologies

* Familiarity with Big Query and/or any flavor of SQL

* Experience working with third-party APIs/API documentation

* Direct experience in the Shopify ecosystem is a huge plus

*Experience working on products in one or more of the following industries/fields:

* Digital Marketing Measurement/Multi-touch Attribution

* SaaS offerings in the eCommerce space

* Web Analytics / Product Analytics Tools

* Business Intelligence Tools

* Applications without a COVER LETTER will not be considered.

Our Values

We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.

We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 

We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 

We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.

We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Perks

Greatest Team: A world-class team of the brightest and most talented out there! Work with fun, hardworking, kind, nice people who are passionate about what they do

Compensation: Competitive salary, benefits, and equity

Family Focus: Parental leave and flexibility for families

Time Off: Generous PTO. We want you to relax when you need to relax!

Healthcare: Excellent medical, dental, and vision coverage

401K: 3% matching

In the News

Triple Whale raises $25M for its smart Shopify data platform

Columbus e-commerce startup Triple Whale aims to triple in size

Businessinsider: Shopify merchants have doubled ad spend on TikTok to reel in customers, as privacy changes make Facebook a ‘complete nightmare’ for customer acquisition.

Triple Whale Raises $27.7M to Develop Default Ecommerce Operating System for Shopify Brands

By submitting, I acknowledge Triple Whale's Job Candidate Privacy Notice

Job Candidate Privacy Notice