The Role
Owns an operational product domain supporting finance, procurement, EDI connectivity, order allocation, and partner workflows. Responsibilities include roadmap ownership, requirements and PRD development, backlog prioritization, success-metric tracking, experimentation, and cross-functional execution with engineering, design, and business stakeholders. The role requires product management and EDI experience, Agile delivery skills, and the ability to improve partner and internal-user experiences across quote-to-delivery processes.
Summary Generated by Built In
Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
This is a fixed hybrid role (M/F remote; Tues-Thurs onsite) at HQ in Maple Plain, MN.
The Technical Product Manager will support the ownership of a key operational domain within the Proto Labs Network, contributing to the evolution of our software development that supports our finance and procurement capabilities.
This role will work closely with senior product managers, engineering, and business stakeholders to execute against the product strategy and roadmap for your domain. Success depends on the ability to shape the problem, own the outcome, pressure test requests before they land, report on outcomes (solutions must move the needle), have enough technical depth to challenge solutions, and sets direction withing their mandate. This role will assist in managing order allocation workflows, maintaining visibility into partner capabilities and performance, and improving the experience for both manufacturing partners and internal users.
We maintain a high-ownership, outcome-oriented product culture. Teams are empowered to understand problems deeply, make informed trade-offs, and ship iteratively. In this role, you will grow your product skills through hands-on experience, mentorship, and direct impact on how physical products are made globally.
What You'll Do
- Experience supporting EDI (Electronic Data Interchange) systems (CLEO, SPS Commerce) to establish B2B connectivity with our customers and vendors
- Experience integrating EDI and non-EDI standards with customized mapping requirements
- Define, track, and communicate product success metrics, including adoption, customer experience, quality, operational performance, on-time delivery, and business impact; use insights to drive continuous improvement
- Own and maintain the product roadmap for the assigned ecosystem area, balancing new capability development against friction-reduction and quality-of-experience work
- Translate business and customer needs into clear requirements, user stories, and acceptance criteria for the engineering team
- Prioritize the backlog using a consistent framework, balancing engineering capacity, customer/business impact, and cross-functional input
- Drive execution with engineering and design teams through release planning, scope management, risk mitigation, dependency coordination, and successful product launches
- Deeply understand partner segments (capabilities, performance, preferences), customer needs (lead time, quality, cost), and end-to-end workflows from quote to delivery
- Discover, measure, iterate - run problem validation, experiments, and prototypes. Write clear PRDs
- Partner with the business on partner lifecycle (onboarding, performance, engagement) and network-wide tradeoffs across speed, quality, cost, and utilization
- Partner with engineering leadership to balance feature delivery with investments in reliability, scalability, maintainability, platform quality, and sustainable development practices
What It Takes
- A degree in Business, Computer Science, or a related field, or equivalent practical experience
- 4+ years of product management (or closely related) experience
- 3+ years of experience supporting EDI systems and/or processes
- Demonstrated ownership of a product, feature set or domain from discovery through launch and adoption
- Experience working day-to-day with software engineers and designers in an Agile environment, with a predictable shipping cadence
You Might Be a Great Fit If
- Comfortable working with funnels, experiments and cost/benefit framing to support decisions
- Ability to define clear success metrics and measure product performance against business outcomes and KPIs
- User-centric mindset with the ability to balance customer, business and operational considerations
- Strong analytical, problem-solving, and communication skills
- Curiosity and willingness to learn quickly in a fast-paced environment
- Strong written and verbal communication skills with technical and non-technical stakeholders
- Able to create clarity in complex domains and build alignment without direct authority
- Pragmatic, decisive and impact-oriented: you focus on outcomes over outputs
- Experience with Microsoft AX and Dynamic 365 or similar ERP ecosystems
- Experience supporting enterprise applications in digital manufacturing, B2B marketplaces, supply chain, and e-commerce domains
- Familiarity with Enterprise Resource Planning (ERP) / Manufacturing Execution System (MES) concepts, order orchestration, allocation/routing engines and API-first systems
- Experience with EDI integrations, including transaction mapping, error handling, and coordination across ERP and external partner systems
- Experience with analytics and discovery tools (e.g. Looker/Domo/Tableau, SQL, Miro)
- Exposure to complex operational environments where technology, people and process all need to work together
Product & analytical skills
Collaboration & communication
Preferred Qualifications:
What's In It For You!
- We offer a competitive salary and total rewards package
- We offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a discounted rate
- Matching grants through Protolabs foundation
- And More!
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
Proto Labs, Inc. is an Equal Opportunity Employer
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
Skills Required
- Degree in Business, Computer Science, a related field, or equivalent practical experience
- 4 or more years of product management or closely related experience
- 3 or more years of experience supporting EDI systems or processes
- Demonstrated ownership of a product, feature set, or domain from discovery through launch and adoption
- Experience working daily with software engineers and designers in an Agile environment with a predictable shipping cadence
- Must be a U.S. citizen, lawful permanent resident, or foreign national granted refugee or asylee status; temporary visa holders are not eligible
- Experience with Microsoft AX, Dynamics 365, or similar ERP ecosystems
- Experience in digital manufacturing, B2B marketplaces, supply chain, or e-commerce domains
- Familiarity with ERP/MES concepts, order orchestration, allocation or routing engines, and API-first systems
- Experience with EDI integrations, transaction mapping, error handling, and coordination across ERP and external partner systems
- Experience with Looker, Domo, Tableau, SQL, or Miro
- Exposure to complex operational environments integrating technology, people, and processes
Protolabs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Protolabs and has not been reviewed or approved by Protolabs.
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Healthcare Strength — Medical, dental, and vision options are broadly available and described as good to excellent. Additional protections like short- and long-term disability and life insurance bolster the overall package.
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Leave & Time Off Breadth — A starting PTO allotment plus paid holidays, along with added wellness and volunteer time, is emphasized, with some roles noting PTO growth over tenure. Paid caregiver leave appears in postings and supports flexibility for life events.
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Retirement Support — A 401(k) with company match and immediate vesting is offered, supporting long-term savings. This foundation is frequently cited alongside core financial benefits as a strong element of total rewards.
Protolabs Insights
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The Company
What We Do
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.
