About MasterControl:
MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.
Position Summary
MasterControl is seeking an experienced and highly technical Technical Product Manager to lead strategy and execution for our core enterprise platform and tooling. This role is critical to the continued evolution of our enterprise SaaS platform, with a focus on flexible, scalable, and metadata-driven systems that power configuration, extensibility, and innovation across our product suite. You will partner closely with engineering, architecture, and platform product teams to define and deliver foundational capabilities that enable product velocity, customer adaptability, and operational excellence.
Key Responsibilities
- Define and drive the roadmap for MasterControl’s enterprise platform and internal tooling capabilities, including metadata services, configuration frameworks, system extensibility, and platform tooling.
- Collaborate with engineering to design and deliver scalable metadata-driven architectures, low-code configuration capabilities, and flexible object modeling systems.
- Partner with stakeholders to enable customizable, performant data models and robust metadata services that support dynamic user experiences and system integrations.
- Serve as a thought leader in platform scalability, SaaS extensibility, and system resilience, incorporating best practices and long-term vision.
- Own backlog grooming, prioritization, and story definition for core platform services.
- Define and track metrics to evaluate platform health, adoption, and performance improvements.
- Influence cross-functional product teams by advocating for platform-first thinking, standardization, and reusability.
Required Qualifications
- 8+ years of product management experience, with at least 5+ years focused on enterprise SaaS platforms.
- Deep understanding of metadata-driven systems, configurable object models, and extensible frameworks.
- Experience building or managing core platform services, such as identity, authorization, metadata/config services, data modeling layers, or workflow engines.
- Strong technical acumen with the ability to work closely with engineering on architecture, APIs, schemas, and internal tooling.
- Exceptional communication and collaboration skills with a track record of working across engineering, product, and executive leadership.
- Demonstrated success delivering technical product roadmaps at scale and balancing long-term platform investments with near-term needs.
- Experience with multi-tenant SaaS systems, enterprise data models, and internal developer platforms is strongly preferred.
Preferred Qualifications
- Prior experience in compliance-heavy or regulated industries (e.g., life sciences, healthcare, or financial services).
- Familiarity with JSON/YAML-based metadata representations, platform SDKs, or developer tooling strategies.
- Background in software engineering or computer science is a plus.
- Experience working in Agile/Lean development environments and using tools like Jira, Confluence, Figma, etc.
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Primarily sedentary work with frequent use of computer, keyboard, and mouse.
- Occasional lifting or moving of computer equipment or other objects up to 25 pounds may be required.
- Standard office environment with potential for remote work.
The Technical Product Manager plays a critical role in driving the development and success of the organization's technical products. If you possess the qualifications and experience in technical product management and are passionate about creating exceptional technical products that meet market needs, we encourage you to apply for this exciting opportunity.
The US base salary range for this full-time position is $200,000-$270,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources. Equal Opportunity Employer, including disability and protected veteran status.
Top Skills
What We Do
In short, we help bring life-changing innovations to more people, sooner. How we do it is a longer story.
It starts with our cloud-based Product Lifecycle Excellence platform. More than 1000 of the world’s most innovative and highly regulated companies use it to improve quality and stay in compliance at every step of their product journey – from concept to commercialization.
We have more than 500 employees who come to work every single day with a singular focus: to help our customers improve quality. We do it in many ways. And we can do it for you.
We’ll help you build quality into your product design processes. You’ll get a streamlined system to track clinical trials, organize the data, and submit results for approval by regulatory agencies around the world.
You can digitize, automate and accelerate quality processes to build a culture of quality throughout your organization. Increase visibility and ensure compliance throughout your supply chain. And help your manufacturing teams eliminate the tradeoffs between line performance and product quality.
Once your product is out in the market we give you the ability to manage in-market complaints and close the quality loop.
In other words, we help you make quality a priority throughout your company. And that’s important. Because when you’re trying to impact people’s lives, quality changes everything.
