We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARYCVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise digital solutions that make health care more accessible, integrated, and reliable for more people.
The Technical Product Manager – Quote to Install is responsible for driving product strategy, roadmap execution, feature delivery, and overall product success to enable a best-in-class end-to-end implementation experience. This role owns and prioritizes the product backlog, manages technical and functional product health, and ensures delivery outcomes align with business objectives and modernization goals.
As an individual contributor, this role leads cross-functional product teams by partnering with Engineering, QA, Architecture, Business, and Operations stakeholders to deliver scalable, value-driven solutions. The ideal candidate will excel at stakeholder management, Agile product delivery, large-scale transformation initiatives, and driving alignment across complex healthcare payer ecosystems while fostering a culture of accountability, innovation, and continuous improvement.
KEY RESPONSIBILITIESOwn product strategy, roadmap execution, backlog management, user story development, prioritization, and delivery outcomes to maximize business value and support the Quote to Install product vision.
Lead cross-functional collaboration across business stakeholders, engineering, architecture, design, QA, operations, and external partners to drive large-scale initiatives, manage dependencies, mitigate risks, and ensure successful product delivery.
Champion customer and business needs through data-driven decision-making, product performance analysis, operational reporting, stakeholder engagement, and continuous product improvement aligned with revenue, cost, and operational objectives.
Drive Agile product management best practices, including backlog refinement, sprint planning, acceptance criteria definition, release planning, change management, user adoption, training, and delivery execution.
Ensure compliance with security, regulatory, governance, and risk management standards while coaching teams, promoting accountability, and optimizing delivery processes to improve scalability, efficiency, and product health.
7+ years of experience as a Technical Product Owner, Technical Product Manager, or within an engineering discipline focused on building and delivering technical products, platforms, or services.
7+ years of experience leading and/or collaborating with Agile product teams, including product strategy, product delivery, backlog management, user story creation, prioritization, and stakeholder management.
7+ years of experience supporting large-scale technology modernization, transformation, or enterprise product initiatives in a technical capacity.
5+ years of technical experience in software development, solution architecture, emerging technologies, and Agile lifecycle management tools such as Jira or similar platforms.
3+ years of experience within the healthcare payer industry, including experience supporting Quote to Install capabilities such as quoting, underwriting, account installation, plan implementation, operational reporting, or related payer back-office functions.
Ability to drive alignment and influence cross-functional stakeholders in complex, fast-paced, and highly ambiguous environments.
Experience with healthcare payer plan administration and implementation functions, including quoting, underwriting, account installation, operational reporting, and related business operations.
Experience leading product transformation, modernization, or enterprise-scale initiatives with strong decision-making, organizational, negotiation, analytical, and people leadership skills.
Demonstrated ability to leverage data-driven decision-making, quantitative analysis, business metrics, and financial outcomes to influence product strategy and delivery priorities.
General understanding of software engineering, cloud technologies, AI/ML concepts, and Agile and/or Product Owner certifications.
Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).
BUSINESS OVERVIEWBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay Range
The typical pay range for this role is:
$130,295.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7+ years as a Technical Product Owner, Technical Product Manager, or within an engineering discipline focused on building technical products
- 7+ years leading or collaborating with Agile product teams including backlog management, user story creation, prioritization, and stakeholder management
- 7+ years supporting large-scale technology modernization, transformation, or enterprise product initiatives
- 5+ years technical experience in software development, solution architecture, and Agile lifecycle management tools such as Jira
- 3+ years experience within the healthcare payer industry supporting Quote to Install capabilities (quoting, underwriting, account installation, plan implementation, or related functions)
- Bachelor's degree or equivalent work experience
- Experience driving alignment and influencing cross-functional stakeholders in complex, ambiguous environments
- Experience with healthcare payer plan administration, quoting, underwriting, account installation, and operational reporting
- Experience leading product transformation, modernization, or enterprise-scale initiatives
- Demonstrated ability to leverage data-driven decision-making, quantitative analysis, and financial outcomes to influence strategy
- General understanding of cloud technologies, AI/ML concepts, and Agile and/or Product Owner certifications
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
