Technical Product Manager - Principal 1

The DIRECTV IT team builds experiences that efficiently offer our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds experiences that enable customers to get the most from their DIRECTV service and empowers our front-line team members who help them with intelligent technology. Our scope includes customer-facing self-service capabilities on DIRECTV.com, our IVR (interactive voice response), and applications for our field technicians and customer care phone agents.

The Technical Product Manager is the technical lead for a team who designs and develops end-to-end EPICs and manages dependencies and cross-team impacts. This methodical manager is an active participant in the product management community (Business Unit) to promote best practices through educating their peers.

Here's what you'll do:

• Plan short term (sprint-to-sprint) and long-term (multiple PI) initiatives along with organizing work and designs to meet the long-term target.
• Mentor junior team members providing consistent guidance on approach and best-practices.
• Manage risk and request help from leadership, when necessary, to meet commitments or change directions.
• A strong communicator, able to effectively synthesize key points of a topic and turn them into a persuasive conversation, presentation, or email.
• An experienced leader of teams in mixed vendor/employee environments.
• Independent and energetic in the pursuit of solutions to a challenge; persistent but diplomatic in working across teams.

Here's what you'll need:

• 3 – 5 years of experience as a successful tech project management leader in a fast-moving business, or relevant experience.
•  Bachelor’s or Master’s degree in a technical field (computer science, engineering, information technology, or the sciences) is preferred, and recommended.
• Entrepreneurial – brings a high level of self-directed energy and an unrelenting drive to succeed.
• Analytical – makes data-driven decisions while establishing effective metrics that drive results and optimize on technology stack. Ability to pull data from Snowflake, prepare data sets for analysis, analyze, and provide reports / summary to business stake holders.
• Strong Communicator – articulate with an ability to communicate in a direct and clear manner; history of communication with C-level executives using oral, written, and presentation formats is preferred.
• Demonstrated track record of success and progression in varied challenges.
• Excellent organization and planning skills with ability to multi-task.
• Self-directed, results-oriented individual who can independently handle and thrive with multiple priorities.
• Intellectually Agile – able to think deeply and qualitatively about strategy and vision.
• Leader – able to lead by displaying an unparalleled work ethic; able to coach and mentor those around them.
• May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

This role requires, but is not limited to, 10% travel.

This is a remote position that can be located anywhere in the United States. #LI-Remote

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES $105,830 - $192,050

Low (N1): $105,830 - $158,650

Mid (N2): $111,400 - $167,000

High (N3): $122,540 - $183,700

Top (N4): $128,110 - $192,050

Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!

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