Protolabs

Technical Product Manager (Platform Team)

Reposted Yesterday

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Hiring Remotely in Minnesota, USA

Remote or Hybrid

107K-143K Annually

Mid level

3D Printing • Other

The Role

The Technical Product Manager will drive platform product vision, manage technical programs, align teams, and ensure timely delivery of high-quality solutions that meet market needs and customer demands.

Summary Generated by Built In

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

We are looking for a Technical Product Manager to join our team.This is a fixed hybrid role on-site Tuesday, Wednesday, Thursday at HQ in Maple Plain MN

The Technical Product Manager for Platform Engineering treats platform capabilities and internal developer tooling as products. They work closely with platform engineers, operations, and security to enable product teams to provide software solutions that are aligned with the company’s strategy and market needs. TPMs bridge technical and business objectives, planning and driving the product development process from conception to launch by removing blockers, managing risks and dependencies, and ensuring programs deliver on scope, quality, schedule, and business value.

What you’ll do

Define and communicate a platform/product vision that aligns with the company’s strategic objectives and market needs

Help evolve and maintain a platform/product roadmap, prioritizing features and requirements based on stakeholder needs, market changes, and strategic goals

Translate business goals into technical priorities, acceptance criteria, and testable requirements with strong consideration for stakeholder needs and operational constraints

Establish internal “customer” understanding via continuous discovery: proactively look for and solve the pain points of engineering teams

Take product-oriented ownership of the relevant aspects of the platform (largely developer tooling and resources)

Manage end-to-end planning and execution for concurrent technical programs, including timelines, milestones, and delivery coordination

Collaborate with engineering technical leadership and communities of practice to help define and approve architecture and technical design; apply core-stack and domain patterns appropriately

Facilitate agile planning to maintain alignment and predictability

Define and track program success metrics, analyze product performance and user engagement, and iterate on product offerings based on data and feedback

Coordinate cross-functional teams and act as the primary liaison between technical and business stakeholders, providing proactive updates, presenting product demos, and communicating strategy and status to all audiences

Identify, log, and mitigate risks; escalate and drive contingency planning as needed

Stay current with industry trends, emerging technologies, and competitor offerings to continuously refine the product strategy

Oversee the product development process to ensure timely delivery of high-quality products that meet customer and market demands

Mentor new hires and collaborate with peers; explain technical concepts clearly and help grow team capability

What you’ll bring

Bachelor’s degree in computer science, Engineering, Information Systems, or related technical field (or equivalent practical experience)

3+ years managing multi-team programs with cross-functional dependencies

Experienced with Agile practices at team and program levels (Scrum, PI planning, SAFe or equivalent)

Nice to Have

Strong familiarity with developer tooling/platform domains: CI/CD, build systems, source control workflows, artifact management, IaC, containers/Kubernetes, service catalogs, event-based architecture, observability/telemetry, incident management

Experience with cloud platforms and platform security practices (IAM, secrets, policy-as-code, software supply chain) yeah

Familiarity with common tooling ecosystems (e.g., GitHub/GitLab, Azure DevOps, Argo/GitOps, Terraform, Backstage, Datadog, Sentry, PagerDuty)

Experience with multi-stack software environments I think so right so it's not going to be a problem for all of us but

Required Expertises

Understanding of platform as product: ability to treat engineering teams as customers and plan solutions that meet their needs and enable their work.

Strong technical fluency, especially in developer tooling, architecture, Kubernetes, CI/CD, and eventing.

Understanding of the challenges of supporting multiple technical stacks.

Strong communication: writes clear PRDs/RFCs, migration/deprecation comms, and executive updates; can translate between platform engineers and product teams.

Able to write and speak with honesty, brevity, and the intent of explaining things in a way the intended audience will understand.

Outcome-driven prioritization - makes tradeoffs using data (telemetry) and qualitative inputs (developer feedback), with a bias toward reducing toil and accelerating time-to-value.

Proven program planning and execution skills: road mapping, milestone tracking, dependency management, risk mitigation.

Strong facilitation skills for cross-functional planning and problem resolution.

Able to work independently on assigned tasks, tackle complex problems, identify edge cases, and navigate ambiguity.

Proactive mindset: suggests and implements improvements and optimizations to processes and tools.

Able to engage in valuable, open, exchanges of differing ideas through productive conflict.

Strong sense of accountability. Take ownership of assigned work, seek clarification or guidance when needed, and deliver on time

What's in it for you?

We offer a competitive salary and annual bonus opportunity

In addition, we offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a 15% discounted rate

Matching grants through Protolabs foundation

And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

Top Skills

Artifact Management

Azure Devops

Build Systems

Ci/Cd

Cloud Platforms

Containers

Datadog

Event-Based Architecture

Git

Gitlab

Incident Management

Infrastructure As Code

Kubernetes

Observability

Pagerduty

Sentry

Service Catalogs

Source Control Workflows

Telemetry

Terraform

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The Company

HQ: Maple Plain, MN

1,085 Employees

What We Do

Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.