About MasterControl:
MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.
Position Summary
We are seeking an experienced and technically strong Principal Technical Product Manager (TPM) to lead the vision, strategy, and execution of our Identity and Access Management (IAM) solutions. This role will take ownership of MasterControl’s evolving Identity Provider (IdP) capabilities, including building a modern solution based on Keycloak and integrating it seamlessly across our platform. The ideal candidate has a deep understanding of modern identity protocols (OAuth 2.0, OpenID Connect, SAML), hands-on experience with enterprise IdPs (Okta, Azure AD, PingFederate, ADFS), and a strong technical background working with development and architecture teams.
Key Responsibilities
- Own the product strategy and roadmap for Identity and Access Management solutions across the MasterControl platform.
- Lead the development of a scalable IdP solution using Keycloak, ensuring alignment with enterprise security standards.
- Drive federated identity integrations with third-party providers such as Okta, Azure AD, PingFederate, and ADFS.
- Define and prioritize requirements for authentication, authorization, user provisioning, SSO, MFA, and SCIM integration.
- Collaborate closely with engineering, security, architecture, and DevOps teams to deliver secure and high-performing IAM services.
- Serve as the subject matter expert (SME) on OAuth 2.0, OpenID Connect, SAML, and related identity standards.
- Translate complex technical concepts into clear business requirements and communicate them to cross-functional stakeholders.
- Evaluate emerging technologies and industry trends to continuously enhance MasterControl’s identity platform.
- Champion IAM best practices in compliance with regulatory frameworks (e.g., FDA, ISO, GxP) where applicable.
Required Qualifications
- 8+ years of product management experience, with at least 5 years focused on IAM or security platform products.
- Proven experience designing and delivering identity solutions using Keycloak or comparable open-source IdPs.
- Deep familiarity with OAuth 2.0, OpenID Connect, SAML, and federated identity models.
- Hands-on experience integrating with enterprise IdPs such as Okta, Azure AD, PingFederate, ADFS.
- Strong technical acumen and ability to work closely with engineering on system architecture and APIs.
- Excellent communication, documentation, and stakeholder management skills.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
Preferred Qualifications
- Experience in the Life Sciences or other regulated industries.
- Knowledge of SCIM, RBAC/ABAC models, and identity governance principles.
- Familiarity with DevSecOps practices, CI/CD pipelines, and modern cloud architecture (e.g., AWS, Kubernetes).
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Primarily sedentary work with frequent use of computer, keyboard, and mouse.
- Occasional lifting or moving of computer equipment or other objects up to 25 pounds may be required.
- Standard office environment with potential for remote work.
The Technical Product Manager plays a critical role in driving the development and success of the organization's technical products. If you possess the qualifications and experience in technical product management and are passionate about creating exceptional technical products that meet market needs, we encourage you to apply for this exciting opportunity.
The US base salary range for this full-time position is $200,000-$270,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources. Equal Opportunity Employer, including disability and protected veteran status.
Top Skills
What We Do
In short, we help bring life-changing innovations to more people, sooner. How we do it is a longer story.
It starts with our cloud-based Product Lifecycle Excellence platform. More than 1000 of the world’s most innovative and highly regulated companies use it to improve quality and stay in compliance at every step of their product journey – from concept to commercialization.
We have more than 500 employees who come to work every single day with a singular focus: to help our customers improve quality. We do it in many ways. And we can do it for you.
We’ll help you build quality into your product design processes. You’ll get a streamlined system to track clinical trials, organize the data, and submit results for approval by regulatory agencies around the world.
You can digitize, automate and accelerate quality processes to build a culture of quality throughout your organization. Increase visibility and ensure compliance throughout your supply chain. And help your manufacturing teams eliminate the tradeoffs between line performance and product quality.
Once your product is out in the market we give you the ability to manage in-market complaints and close the quality loop.
In other words, we help you make quality a priority throughout your company. And that’s important. Because when you’re trying to impact people’s lives, quality changes everything.
