Technical Presales Specialist

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Information Technology • Software
The Role
Provide technical presales support by designing and configuring HPE/Aruba/Juniper solutions, creating bills of materials, responding to technical enquiries, maintaining documentation and vendor accreditations, enabling partners, and supporting post-sales activities to drive solution adoption and customer satisfaction.
Summary Generated by Built In
Enhance your technical career. Learn from experts. Build solutions that make an impact. 

At TD SYNNEX, we're looking for a Technical Presales Specialist to join our HPE technical team, including Aruba and Juniper and continue their journey around the world of technology solutions. 

This is an opportunity for someone who is passionate about technology and eager to expand their technical expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations. 

We’re not here to sell you a job. We’re here to invite you into a culture that values curiosity, celebrates diverse perspectives, and believes that great leadership starts with listening. 

 If you’re passionate about collaboration, building strong relationships, and delivering results with accountability and clear communication, this is your opportunity to make a real difference. 

 

Why You’ll Love Working Here 

Here’s a list of some of our perks but what really sets us apart is the way we work together. We’re big on trust, transparency, and making space for moments that matter. 

  • Hybrid working. 

  • Private healthcare, matched pension, enhanced parental & family leave. 

  • “Moments that matter” paid time off (yes, even for your pet’s birthday). 

  • Four Business Resource Groups supporting inclusion and belonging. 

  • Clear progression paths and benchmarked salaries. 

  • Sustainability - we’re building a greener future We’ve reduced energy consumption in our UK offices by 19.2% year-on-year - it’s not just a goal, it’s a commitment. 

  • A culture that values every voice and celebrates diverse perspectives. 

  • These values drive everything we do; they’re not just posters on the wall: 

  • Own it 

  • Grow and Win 

  • Dare to Go 

  • Do the Right Thing 

 

We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility. 

We’re proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask. 

 

 

What You'll Be Doing 
  • Designing and configuring technology solutions that meet customer requirements. 

  • Support sales teams by creating bills of materials and solution recommendations. 

  • Demonstrating expertise around the HPE Datacentre, networking and security portfolio. 

  • Respond to technical enquiries from co-workers, partners, and customers. 

  • Provide a high level of customer service while meeting agreed service standards. 

  • Use internal and vendor tools to create accurate technical solutions. 

  • Build knowledge of vendor products, technologies, and promotions. 

  • Support partner enablement activities and help drive solution adoption. 

  • Maintain technical documentation and resolver group ownership activities. 

  • Build relationships with vendor technical teams and industry contacts. 

  • Maintain /Gain HPE industry-recognised vendor accreditations and certifications. 

  • Gain exposure to implementation and post-sales technical services. 

 

What You'll Bring 
  • A genuine interest in technology and a desire to build a technical career. 

  • Strong communication skills and confidence working with different stakeholders. 

  • A willingness to learn and develop new technical skills. 

  • Good organisation and attention to detail. 

  • Ability to manage priorities and work collaboratively within a team. 

  • A customer-focused mindset. 

  • Exposure to IT, technology, customer service, or technical studies would be beneficial but isn't essential. 

 

Grow Your Future With Us 

This role is designed to help you develop into a trusted technical specialist. If you're curious, motivated, and excited about technology, we'll give you the tools, training, and opportunities to build a successful career in one of the most dynamic areas of the IT industry. 

Apply now and start your technical journey with TD SYNNEX. 

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Skills Required

  • Maintain or gain HPE industry-recognised vendor accreditations and certifications
  • Demonstrable hands-on experience in solution design, product knowledge, or customer support
  • Strong communication skills and confidence working with different stakeholders
  • Good organisation, attention to detail, and ability to manage priorities
  • Customer-focused mindset and ability to provide high levels of customer service
  • Willingness to learn and develop new technical skills
  • Use internal and vendor tools to create accurate technical solutions and bills of materials
  • Exposure to IT, technology, customer service, or technical studies

TD SYNNEX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.

  • Healthcare Strength Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
  • Retirement Support The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.

TD SYNNEX Insights

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The Company
HQ: Clearwater, FL
22,000 Employees

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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