At EBANX, we believe barriers were made to be broken. We started our story in Curitiba, Brazil, and today we are a global company, present in more than 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg. In total, we are 700+ ebankers spread across the world, connecting companies like Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets—creating new opportunities and revolutionizing the future of digital payments.
Our mission is clear: to give global access to everyone. We are guided by the motto #TamoJunto, which translates into four key pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock The World.
If you want to be part of a global company with accelerated growth that is shaping the future of digital payments, EBANX is the place for you.
In the Operations team at EBANX, you don’t just oversee processes. You ensure that every step of our solution runs accurately, efficiently, and reliably, impacting millions of transactions worldwide. Here, operational excellence combines with innovation and collaboration to make our work truly Out Of The Ordinary.
What your day-to-day will look like
- Work closely with the Commercial Team to understand the customer needs and define the best technical solution.
- Lead technical calls with different types of audiences: presenting EBANX solutions and/or exploratory discovery meetings to understand the customer's business case;
- Work with Internal Teams (Business Architecture, Product, Regulatory, Finance, Dev) to design and validate the customer business case and needs, always seeking the best solution;
- Prioritizes, communicates, and mitigates issues and risks with internal stakeholders promptly;
- Prepare a high-quality, documented solution proposal that is going to be delivered to the customer and used by EBANX Internal Teams as a guide to the Implementation Project.
- Report to internal stakeholders weekly on the progress of all of your work with the customers.
- Guarantee a frictionless handover to the implementation team once the design is complete
What you need to shine in this role
- Technical background, with a focus on Web-based/cloud applications, and API communication;
- Payments industry background;
- Ability to coordinate effectively with people across geographically diverse cultures;
- Customer-facing skills, effective interpersonal relationships, demonstrating professional and technical credibility;
- English proficiency;
- A strong Team Player, helping to develop the Pre-Sales Engineer Team alongside the EBANX Growth.
- Bachelor's Degree, or equivalent in a tech area
Bonus points if you have
- Spanish is a plus
- Performance Bonus: Annual bonus program based on company results.
- Meal Allowance: Monthly allowance to support your meals.
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
- Language Classes: Language classes to support your personal and professional development.
- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance. - Well-being Program: Access to activities and resources that promote physical and mental health.
Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.
✨ An Out Of The Ordinary career is waiting for you here!
Skills Required
- Technical background with a focus on Web-based/cloud applications and API communication
- Payments industry background
- Bachelor's Degree or equivalent in a tech area
Ebanx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ebanx and has not been reviewed or approved by Ebanx.
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Healthcare Strength — Healthcare coverage is positioned as a core benefit in Brazil, with medical and dental plans and added supports like dependent subsidies and pharmaceutical assistance. This breadth suggests a stronger-than-baseline health offering for many Brazil-based roles.
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Wellbeing & Lifestyle Benefits — Wellbeing benefits include gym and studio access via Wellhub/TotalPass plus an internal sports/wellness program, alongside lifestyle perks such as snacks, pet-friendly space, and partner discounts. These items indicate a meaningful emphasis on day-to-day wellbeing beyond salary.
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Parental & Family Support — Family-oriented benefits include childcare assistance, extended caregiver leave, and support programs for pregnancy and parenting. This points to structured support for employees with caregiving responsibilities, at least in the Brazil baseline package.
Ebanx Insights
What We Do
WE GIVE ACCESS Since our founding in 2012, our aim is to make the world an explorable place for Latin Americans, and Latin America a possible region for international companies to enter. By offering local payment methods across LatAm we are conquering these desire day after day and already helped over 1000 merchants expand their business into the region and over 50 million Latin Americans to access global services and products. Companies like Airbnb, Wish, Spotify, Deezer, Aliexpress, Shopee, Ctrip and many other are among our portfolio. EBANX is headquartered in Curitiba - Brazil, but we are spread in all Latin America, US, China and Europe. Today, we are almost 1000 bankers around the world. More information about the company can be found on the official website. Watch our official video to know more about EBANX: https://youtu.be/h6y13xsDw-c
