- Operational oversight of Viant’s DSP, ensuring system integrity, performance optimization, and ongoing alignment with business goals.
- Lead the diagnosis and resolution of high-impact technical issues, applying a systems-thinking approach to root cause analysis and resolution plans.
- Serve as the primary technical liaison between Operations, Product, Engineering, and external partners—ensuring clarity, alignment, and accountability on initiatives.
- Leverage advanced data analysis to uncover trends, inform optimizations, and recommend enhancements to platform workflows or campaign delivery.
- Actively contribute to the product team roadmap by identifying gaps, advocating for features, and supporting internal testing for upcoming releases.
- Design and deliver advanced training, onboarding materials, and process improvements that scale platform support across teams.
- Own the development of robust technical guides, platform troubleshooting protocols, and system performance dashboards for leadership visibility.
- Identify opportunities to improve efficiency through the use of tools, scripts, or process redesign, and collaborate with engineering and automation teams to implement effective solutions.
- Synthesize technical issues and strategic recommendations into clear narratives for executive, client-facing, and cross-functional audiences.
- Support the growth of junior team members by sharing best practices, guiding escalations, and fostering a high-performance operational culture.
- 5+ years of experience in technical ad operations, platform support, or programmatic advertising strategy
- Deep understanding of DSP functionality, ad serving, real-time bidding, and campaign lifecycle management
- Proficiency in SQL, BigQuery, Python, or related tools for data analysis and workflow automation
- Strong grasp of JavaScript, HTML, and standard ad tech debugging techniques
- Excellent communication skills with the ability to translate complex topics to diverse audiences
- Demonstrated success in leading cross-functional projects or managing high-severity issues
- Bachelor’s degree in a technical, quantitative, or related field
Viant® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a Leader in the DSP category, earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit viantinc.com.
Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.
Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com.
Skills Required
- 5+ years of experience in technical ad operations, platform support, or programmatic advertising strategy
- Deep understanding of DSP functionality, ad serving, real-time bidding, and campaign lifecycle management
- Proficiency in SQL, BigQuery, Python, or related tools for data analysis and workflow automation
- Strong grasp of JavaScript, HTML, and standard ad tech debugging techniques
- Excellent communication skills with the ability to translate complex topics to diverse audiences
- Demonstrated success in leading cross-functional projects or managing high-severity issues
- Bachelor's degree in a technical, quantitative, or related field
What We Do
Viant® is a publicly traded (Nasdaq: DSP) people-based advertising software company that enables ad buyers to plan, create, execute, and measure their omnichannel digital advertising investments. Its self-service DSP for omnichannel advertising, Adelphic®, provides the ability to execute programmatic advertising campaigns across TV, mobile, desktop, audio, digital out-of-home, and is the only DSP with IPv6 support for CTV environments. Viant’s proprietary, first-party data is linked to 115 million households, over 1 billion connected devices, and is combined with access to more than 280,000 audience attributes from more than 70 people-based data partners to enable scaled and accurate audience targeting and attribution. Viant is an Inc. Best Places to Work award winner and Adelphic is featured on AdExchanger’s Programmatic Power Players list.
