Key Responsibilities
- Manage partner relationships. Serve as the day-to-day contact for a portfolio of technology partners. Build trust, keep communication clear, and resolve issues quickly.
- Scope and launch integrations. Work with partners and our internal teams to define requirements, document technical specifications, and guide integrations from kickoff through launch.
- Coordinate across teams. Partner with Product, Engineering, Sales, Marketing, and Customer Success so integrations are prioritized, well built, and properly launched and supported.
- Create documentation and enablement materials. Collaborate with Product and Engineering on integration guides, API onboarding materials, and internal playbooks so partners and colleagues can succeed on their own.
- Track performance. Monitor integration adoption, usage, and partner health metrics, and use that data to spot opportunities and risks.
- Improve the partner program. Help refine our onboarding processes, certification steps, and partner tooling as the program scales.
- Gather feedback. Bring insights from partners and customers back to the Product team to shape the integration roadmap.
Skills, Knowledge, and Expertise
- 2–5 years of experience in partnerships, solutions engineering, integrations, technical account management, implementation, or a similar role at a software or SaaS company.
- Strong written and verbal communication skills, with the ability to understand and translate concepts and requirements to both engineers and non-technical stakeholders.
- Proven ability to manage several projects and relationships at once, stay organized, and meet deadlines – startup or scale-up experience a plus.
- A proactive, problem-solving mindset and a willingness to take ownership of outcomes.
Nice to Have
- Working knowledge of REST APIs, webhooks, authentication methods such as OAuth and API keys, and common data formats like JSON.
- Comfort using tools like Postman, cURL, or browser developer tools to test and debug API calls.
- Familiarity with integration platforms (e.g., Zapier, Workato, MuleSoft) or app marketplaces.
- Experience with CRM and project management tools such as Salesforce, HubSpot, Jira, or Asana.
- Background in security software
Why Join Us
- Opportunity to make a significant impact on the operations of the company.
- Collaborative and dynamic work environment with opportunities for professional growth and development.
- Competitive compensation and benefits package.
- 100% remote
About
Portnox is a cloud-native enterprise access control provider that helps organizations secure every identity - human and non-human - across networks, applications, and infrastructure. As identities, devices, and workloads multiply across modern environments, Portnox enables continuous access verification based on identity context, device posture, and risk signals. Its unified platform brings together passwordless authentication, access control, continuous policy enforcement, and automated response through a single policy engine. Portnox gives security and IT teams real-time visibility into everything connecting and the ability to quickly restrict, quarantine, or revoke non-compliant access. Today, Portnox actively manages more than one million devices worldwide, secures 40 million authentication sessions, and blocks over one million unauthorized access attempts every day. Learn more at www.portnox.com and follow Portnox on LinkedIn.
Skills Required
- 2-5 years of experience in partnerships, solutions engineering, integrations, technical account management, implementation, or a similar role at a software or SaaS company
- Strong written and verbal communication skills, including translating requirements for technical and non-technical stakeholders
- Ability to manage multiple projects and relationships, stay organized, and meet deadlines
- Proactive problem-solving mindset and willingness to take ownership of outcomes
- Working knowledge of REST APIs, webhooks, OAuth, API keys, and JSON
- Experience testing and debugging API calls with Postman, cURL, or browser developer tools
- Familiarity with integration platforms such as Zapier, Workato, or MuleSoft, or with app marketplaces
- Experience with Salesforce, HubSpot, Jira, or Asana
- Background in security software
Portnox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Portnox and has not been reviewed or approved by Portnox.
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Healthcare Strength — Health coverage includes company‑paid premiums for an individual high‑deductible plan and multiple medical options, with disability and life insurance covered by the employer. Feedback suggests this reduces monthly costs while preserving choice and core protections.
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Leave & Time Off Breadth — Time‑off policies include unlimited vacation for U.S. employees and dedicated emergency paid leave. Feedback suggests the breadth of leave supports work‑life balance during both planned and unplanned needs.
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Parental & Family Support — Paid maternity, paternity, and adoption leave are provided in the U.S. to support families. Feedback suggests these provisions are meaningful additions to the total rewards package.
Portnox Insights
What We Do
The connected world is evolving. Every day. Every hour. Every minute. More devices are connecting to the corporate network from remote locations as employees travel or work remotely. Do you know how many PCs, tablets and smartphones are connected to your organization’s network right now? Both on and off campus? How many Internet of Things (IoT) devices such as printers, smart TV and HVAC systems are hooking up? Does your organization have a Bring Your Own Device (BYOD) policy at play? Do you have guest and contractor connections? All of these expose the corporate network to threats and make the task of securing it more complex. Portnox provides next-generation network access control and management solutions that enable organizations to reduce risk and enforce security policy compliance. The company’s products provide automated security, visibility and control for every device accessing the network including Internet of Things (IoT), BYOD, mobile and unmanaged systems. Portnox products are easy to deploy and manage, scalable and adapt to evolving customer needs. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S. and EMEA. Visit us at www.portnox.com, and follow us on LinkedIn, Twitter and YouTube.
