The Technical Operators (Access Services) role is to manage and operate all the broadcast equipment within Red Bee Media's Signing Gallery at the Broadcast Centre. They will be responsible for all technical tasks within the gallery.
The successful candidate will manage the equipment and workflow and ensure the successful delivery of access (signing) to the specifications of Red Bee's clients. The candidate will be required to operate the studio gallery, for the following:: Daily live signing News, and pre-recorded programmes - VT mixers, remote Studio cameras, File Delivery, HD and other VT format machines, Chroma Keyers and other associated equipment found in the gallery and studio. (full training will be provided)
- File Based Delivery workflow - Harmonics/ Orchestra, Knowledge of Da Vinci, Stratus
- Recording signed programmes with background and import on files
- Technical Specifications
- QC EyeBall
- Paperwork and logging process
- Filming Schedule
- Tech Operator's reports
The successful candidate will be required to work a rota with varying shift patterns including weekends and public holidays. This is made up of 8 and 12-hour shifts, usually between the hours of 6.00 and 21.00.
The successful candidate will share the day-to-day responsibilities for the health and safety of staff on duty. Will have knowledge of the relevant H & S precautions and procedures and provide appropriate information to staff and escalate to your line manager - Production Manager as necessary.
The role is one of the key customer-facing roles within the department, and therefore the successful candidate must have excellent customer-facing communication skills.
Reporting Lines and Key Relationships
This role reports to Production Manager - Signing. They should develop strong relationships with the team and the technical operator's team. A good relationship with the BBC News team, ECA and technology teams is also important to aid communication for reporting.
Key Accountabilities
- Primarily part of the team responsible for handing interstitials and ensuring their scheduled transmission and service delivery
- To log in and cache media for BBC, Channel 4, TNT Sports, and its clients. Technical quality check of material file-based delivery and reports faults according to specific guidelines laid down by clients.
- To meet the Signing production targets for live signing and pre-recorded programmes
- To understand the requirements of our clients, and to work with the rest of the SLT team to meet them
- To introduce the production department and programme makers to SLT and to encourage their collaboration and support
- To contribute to SLT editorial policy and standards
- To monitor materials files and recordings to ensure standards of picture and sound quality in line with Red Bee Media and the client's standards
Experience and Knowledge:
- Technical skills associated with the transmission of programs via manual and computerised systems, Microsoft operating systems
- A good understanding of network technologies
- Experience in providing remote support
- Audio and video equipment systems, including live remote systems and an understanding of different database technologies.
- A meticulous attention to detail and the ability to anticipate problems and resolve them speedily is essential
- A strong level of initiative
- Good interpersonal skills and the ability to communicate with technical and non-technical people, staff and freelancers, and remain calm and professional under pressure.
- An understanding of the role in Red Bee Media and Access Services, and demonstrable motivation for undertaking this role.
- Experience in a broadcast media environment
Skills and Behaviour
- Good interpersonal skills with the ability to liaise effectively at all levels and to varied audiences.
- Ability to work as an effective member of a team, but also capable of carry out tasks unsupervised.
- Strong understanding of customer service with the ability to view systems in terms of service provision.
- Ability to organise and prioritise work to ensure deadlines are met
- Appreciate the unique work of live signing broadcast environment
- Ability to work under pressure
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || London
Req ID: 777625
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Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
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