Technical Operations Supervisor

Posted 2 Days Ago
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Tempe, AZ, USA
In-Office
Mid level
AdTech • Events • Marketing Tech
The Role
Supervises technical AV operations across assigned venues, coordinating event logistics, crew assignments, equipment, labor planning, load-ins, setups, and strikes. Serves as a lead technician, oversees event execution, troubleshoots systems, coordinates with clients and venue staff, reviews event orders, and mentors technicians. Requires strong audiovisual knowledge, leadership, reliable transportation, flexible scheduling, and compliant safety footwear.
Summary Generated by Built In
About Us:

AV Concepts is a full service event production company with a long history in corporate, association, trade show, exhibit, staging and properties.

The Role:

The Technical Operations Supervisor is a hybrid role that combines advanced technician responsibilities with operational and logistics duties. This position supports property DET’s in managing the day-to-day AV operation at assigned venues while continuing to actively support event execution. This role helps coordinate event logistics, technician assignments, and operational planning while maintaining hands-on technical involvement in events.

Requirements:
  • 3+ years experience in audiovisual event production
  • Strong technical knowledge across audio, video, lighting, and meeting room systems
  • Reliability, communication, organizational and leadership skills
  • Access to reliable transport to travel between assigned venues as required to perform work at multiple venues
  • Ability to work flexible hours including early mornings, evenings, weekends, and holidays based on event schedules
  • Footwear meeting ASTM F2413 standards
Key Responsibilities:

Operational Coordination

  • Assist DET’s in coordinating daily AV operations within assigned venues.
  • Review event orders and assist in preparing crew pull-sheets, equipment logistics and labor planning.
  • Coordinate event logistics including load-in, setup schedules, and strike timing.

Event Execution

  • Serve as a lead technician on events as required.
  • Oversee equipment setup and ensure events are executed according to plan.
  • Support troubleshooting and technical problem solving during events.

Client & Venue Coordination

  • Serve as a technical liaison between AV Concepts, venue staff, and clients.
  • Participate in pre-event planning meetings and venue meetings as required.
  • Ensure client needs and event requirements are clearly communicated to technicians.

Systems & Documentation

  • Review and adjust orders ensuring accuracy in order logistics timing, correct equipment and labor assignments.

Training / Staff Development

  • Provide guidance and direction to technicians during events.
  • Assist with onboarding, training and mentorship of technicians.
  • Models and reinforces a positive working environment centered around company values.
Bonus Points:
  • Knowledge of IntelliEvent/Lightning and order writing process is beneficial
Perks:
  • Competative salary

  • Medical, dental, and vision

  • Opportunity for career advancement

  • Collaborative team environment that values multiple perspectives and fresh thinking

Skills Required

  • 3 or more years of experience in audiovisual event production
  • Strong technical knowledge of audio, video, lighting, and meeting room systems
  • Reliability, communication, organizational, and leadership skills
  • Reliable transportation to travel between assigned venues
  • Availability for early mornings, evenings, weekends, and holidays based on event schedules
  • Footwear meeting ASTM F2413 standards
  • Knowledge of IntelliEvent, Lightning, and order-writing processes
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The Company
Tempe, AZ
180 Employees

What We Do

Rezin8 is a creative lab that helps brands re-invigorate their event experiences through technical design and content production.

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