Job Summary
As Kiva's Technical Operations Manager, you'll be responsible for product development activities including process development, optimization, scale-up, and training of other functional groups. You'll also manage operational activities including technology transfer, troubleshooting, and process validation.
This position will report to the Technical Operations Sr. Manager.
As Kiva's Technical Operations Manager, you’ll…
- Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safety
- Develop SOPs and technical documents related to manufacturing and quality control processes
- Train production teams on new equipment and process operations
- Manage the Technical Transfer process with the support of internal cross-functional teams: QA, Operations, R&D, Marketing and Regulatory/Compliance
- Lead investigations to determine root cause for out of spec product or processes and define corrective and preventive actions as related to product quality, manufacturing processes, and external testing protocols
- Create and maintain change management documentation
- Lead scale-up efforts from bench top to pilot to production for new product launches and product/process improvements
- Geo Partner responsibilities:
- Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safety
- Develop SOPs and technical documents related to manufacturing and quality control processes
- Train production teams on new equipment and process operations
- Manage the Technical Transfer process with the support of internal cross-functional teams: QA, Operations, R&D, Marketing and Regulatory/Compliance
- Lead investigations to determine root cause for out of spec product or processes and define corrective and preventive actions as related to product quality, manufacturing processes, and external testing protocols
- Create and maintain change management documentation
- Lead scale-up efforts from bench top to pilot to production for new product launches and product/process improvements
What we're looking for...
- Bachelor’s degree in Chemical Engineering, Mechanical Engineering, or related discipline and a minimum of 7-10 years of experience in process development, food manufacturing, operations, or relevant field required
- Minimum 7-10 years of direct hands-on experience in operations/productions, preferably in food or CPG manufacturing
- Thorough knowledge of manufacturing methods, techniques, and related equipment
- Must communicate with management with timely, candid, and accurate information, options, and recommendations
- Great analytical, organizational, interpersonal, presentation, coaching, and leadership skills
- Ability to manage and organize multiple projects
- Willing to travel to manufacturing sites across the U.S.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
This position will require that the individual occasionally travel independently between various Kiva and partner locations. Lighting and room temperature at all locations are moderate.
Due to the nature of our industry, the performance of this position will require the individual to spend time in facilities in which he/she may be exposed, either directly or indirectly, to potential food allergens including (but not limited to): peanuts, gluten, corn, milk, soy, and tree nut.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, turn, talk, and hear, smell, and taste. The employee may occasionally lift and /or move up to 50 pounds. This position will require that the individual occasionally travel independently among various company locations.
Top Skills
What We Do
Kiva was founded in 2010 with a clear mission - change how the world views and uses cannabis for the better. Frustrated by the inconsistent, low-quality edibles available at the time, a young couple began making chocolate bars out of their Bay Area home kitchen. Today, their award-winning chocolates, mints, and gummies are the most trusted, recommended, and sought after on the market. For this, Kiva has become the most recognized edible brand in cannabis with a loyal customer base throughout hundreds of dispensaries across seven states
