As a Technical Operations Intern on the Workforce Enablement team, you’ll bring your motivation and curiosity to gain real-world experience in IT operations, asset management, and end-user support while learning alongside seasoned professionals in a collaborative, people-first environment.
Ready to get in the driver's seat? Join us!
What you’ll do
- Support Asset Management
- Assist with the lifecycle of IT hardware, including receiving, imaging, inventorying, and deploying devices.
- Help maintain accurate hardware asset records in our tracking systems.
- Engage with Service Desk Operations
- Help process user requests, including device orders, tech refreshes, and basic troubleshooting.
- Shadow Service Desk and Engineering teams to observe ticket workflows, escalations, and resolution strategies.
- Contribute to Projects
- Support internal initiatives ranging from device rollouts to system upgrades or office moves.
- Collaborate with teammates on special projects that align with your interests and learning goals.
- Handle the Unexpected
- Jump in where needed. Whether it’s setting up gear for a new hire or helping document a process, no two days are the same—and that’s part of the fun.
What you’ll learn
- How a modern IT organization supports a hybrid workforce
- Best practices in asset lifecycle management, endpoint security, and technical support
- Enterprise tools like ServiceNow, Microsoft Intune, and collaboration platforms
- The value of clear communication, teamwork, and continuous learning
This might describe you
- Currently pursuing a degree in Information Technology, Computer Science, or a related field
- Interest in IT operations, user support, or systems engineering
- Strong organizational and communication skills
- A proactive attitude and willingness to learn
Other things to note
- This position is located at our Traverse City, MI Headquarters.
- Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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What We Do
Hagerty was built by people who love cars. We began as a niche insurance agency offering coverage for collector cars. We’re now a global automotive enthusiast brand and the world’s largest membership organization for car lovers. It's all driven by our love for cars.
Our purpose is saving driving. We exist to fuel car culture and ultimately save driving for future generations. Our mission is building a global business to fund our purpose, create a space where team members thrive; and drive positive impact throughout the world.
Driving is who we are. Hagerty offers integrated membership products and programs with unique experiences that bring together automotive enthusiasts across the globe. We connect people who love cars through our Hagerty Drivers Club (620,000+ members), entertainment and events such as the Greenwich Concours d’Elegance, The Amelia, The Detroit Concours, Motorlux and the California Mille, as well as valuation capabilities, Hagerty Marketplace, Hagerty Media, and Garage + Social.
Hagerty is always looking for talented new team members to help us drive forward. If our purpose, mission and beliefs resonate with you, let’s talk about getting you behind the wheel
