Percona is looking for a flexible and efficient Technical Operations Engineer to join its Global Advanced Services team. You will work on building and automating a database management platform, doing both new feature development and bug fixing in close collaboration with our services teams.
You will work from your home office, using online tools and resources to contribute to a fast-moving and high-performing development environment for Percona and its customers.
Access to a reliable high-speed internet connection is required. Flexible work hours.
What You Will Do
- Work on development initiatives leveraging a variety of coding techniques
- Work on CI/CD pipelines
- In coordination with the Percona Services delivery teams, develop and refine processes that ensure successful onboarding, installation of the Platform, and ongoing maintenance of new and existing Percona Services clients leveraging the Services Platform.
- In coordination with the Platform Lead, prioritize any new product/integration requests for the Percona Services Platform to facilitate strategic planning and roadmap discussions
- Coordinate and collaborate with the delivery teams in order to gather Services Platform feedback and identify opportunities for improvement, new tooling, etc
What You Have Done
- Experience with configuration management solutions such as Ansible, Puppet, or Chef
- Platform/Service design
- Tool development in Python, Bash, Golang, and/or JS, with a passion for automation
- Demonstrable experience in administering Linux based systems.
- Experience with CI/CD solutions from make to gitHub actions and Jenkins
- API understanding of Cloud services like AWS, Cloud Files, S3 , Azure, and others
- Strong collaboration, written and verbal skills
- Experience designing full monitoring and alerting solutions like Prometheus AlertManager
- Knowledge in at least one of Mongo, MySQL, and/or PostgreSQL, including configuration, performance tuning, backup solutions for multiple engines, HA solutions, and detailed understanding of various monitoring tools and requirements
- Solid understanding of networking, application design, and systems ideologies
- Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
- Ability to take measures and calm an escalated situation to get back to the matter at hand, or “Control the Chaos”
- Polite, friendly, and professional; this position requires significant internal collaboration and teamwork
- Excellent written and spoken English
What Will Make You Stand Out
- CS degree or equivalent experience
- Proven success working in a distributed environment where e-mail, instant messaging, and voice calls are the only interactions with clients, colleagues, and managers on a daily basis
- Experience with tools from the Percona Toolkit suite
- MySQL DBA, MySQL, PostgreSQL, MongoDB Professional Certifications
- MySQL, Oracle, MongoDB, PostgreSQL, or other database experience
- Certification(s) on cloud provider(s), including AWS, GCP, or Azure
- Red Hat Certified Engineer
- Be an expert in Python or Golang
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.
Percona is remote-first and globally dispersed; we have colleagues in more than 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more.
Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.
What We Do
Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. With Percona's open source database expertise, your business can avoid downtime and outages, meet expected customer experience, foster operational and developer collaboration, and manage enterprise risks through sound database architecture frameworks.
Our global experts are available 24x7x365 and have worked with over 3,000 clients worldwide – including the largest technology companies.
Percona is the champion of unbiased open source database solutions and provides the best solution for our customers regardless of their database architecture or platform. Our software is 100% free and open source, and is a drop-in replacement for MySQL and MongoDB databases.
Percona was founded in August 2006 by Peter Zaitsev and Vadim Tkachenko and now employs over 250 people (and growing!) located in almost 40 countries. Our large and diverse customer list boasts one of the highest renewal rates in the business. Our expertise is visible in our widely read Percona Database Performance blog and our book High Performance MySQL.
