Technical Manager

Posted 2 Days Ago
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Reading, PA, USA
In-Office
Senior level
Fintech • Financial Services
The Role
Provide technical pensions expertise for Workplace Pensions, ensuring compliance with legislation and regulation, maintaining scheme policy and documentation, advising internal stakeholders and client teams, engaging with regulators and industry bodies, and delivering training to enhance team knowledge.
Summary Generated by Built In

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Technical Manager

This technical role within our Workplace Pensions team plays a key part in supporting the business across both ongoing proposition development and pension scheme management. The role also provides technical expertise to client-facing teams and contributes to the firm’s response to regulatory change and consultation activity.

This position is well-suited to a customer-focused, credible individual who is progressing their career within the pensions industry, particularly within Defined Contribution (DC) workplace pensions.

The Workplace Pensions team at M&G is dynamic and fast-paced, supporting multiple products and a diverse client base. This role offers excellent opportunities for development and career growth.

Key Responsibilities

  • Provide expert direction, insight, and guidance to internal stakeholders to ensure business integrity and compliance with legislation, regulation, and industry best practice
  • Analyse regulatory and legislative changes, identify gaps in products or services, and drive actions to ensure compliance
  • Maintain and develop pension scheme policy documentation to reflect current practices and regulatory requirements
  • Attend regulatory forums and advise on the impact of changes on Workplace and Corporate Pensions products
  • Provide technical support on product, regulatory, legislative, tax, and trust-related matters to internal stakeholders (e.g. Operations, Distribution)
  • Support the Client Management team with retention strategies, including providing detailed technical input where required
  • Ensure all pensions technical documentation is accurate, compliant, and fit for purpose
  • Engage with industry bodies (e.g. ABI, SPC), government, and regulators to help influence outcomes aligned with M&G’s position
  • Provide training and ongoing support to team and enhance colleagues technical understanding of workplace pensions, ensuring knowledge is effectively applied in their roles

Key Knowledge and Skills

  • Proven experience within the life and pensions industry, particularly with trust-based and contract-based pension schemes
  • Strong ability to interpret scheme rules, legislation, and regulation, and apply this knowledge to business analysis and decision-making
  • Demonstrated experience producing technical and product documentation, tools, and support materials
  • Ability to work collaboratively with a wide range of internal and external stakeholders at all levels, including third-party providers
  • Sound understanding of life and pensions products, industry landscape, competitors, and regulatory environment
  • Strong communication skills, with the ability to explain complex technical information clearly to non-technical audiences

Location: Reading

Work Level: Manager / Expert

Recruiter: Amy Curtis

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

  • As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

  • Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

  • Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

  • Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]

Skills Required

  • Proven experience within the life and pensions industry, including trust-based and contract-based pension schemes
  • Strong ability to interpret scheme rules, legislation, and regulation and apply to business analysis and decision-making
  • Demonstrated experience producing technical and product documentation, tools, and support materials
  • Ability to work collaboratively with internal and external stakeholders, including third-party providers
  • Sound understanding of life and pensions products, industry landscape, competitors, and regulatory environment
  • Strong communication skills with ability to explain complex technical information to non-technical audiences

M&G Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&G and has not been reviewed or approved by M&G.

  • Retirement Support Pension support in the UK is presented as notably generous versus typical market norms and is positioned as a core part of total reward. Formal materials also highlight share plans and financial‑wellbeing tools alongside pension value.
  • Leave & Time Off Breadth Annual leave in the UK is described as substantially above statutory norms with the option to purchase additional days. Additional flexibility is referenced through policies such as “Time Off When You Need It.”
  • Parental & Family Support Parental policies (e.g., “Inspiring Families”) are characterized as extensive, including long fully paid leave and phased return‑to‑work support. External recognition is cited as reinforcing family support as a distinctive element of the package.

M&G Insights

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The Company
HQ: London
2,729 Employees

What We Do

M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2023, we had £343.5 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.

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