Technical Manager (DevOps/Cloud)

Sorry, this job was removed at 06:40 a.m. (UTC) on Friday, Oct 09, 2026
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Hồ Chí Minh, VNM
In-Office
6-6 Annually
Senior level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software
The Role
Leads cross-functional cloud, infrastructure, security, and operations teams. Owns availability, scalability, SLAs, incident response, disaster recovery, automation, security posture, compliance, vendor management, and operational governance across hybrid environments. Guides DevOps practices, manages technical risk, supports audit readiness, and communicates trade-offs involving cost, security, reliability, and delivery. Hires, coaches, and develops technical talent while establishing accountability, documentation, and scalable processes.
Summary Generated by Built In

We're looking for a technical manager who can see the whole picture across cloud, infrastructure, security and lead teams to run it well. This is not a deep-specialist role. We need someone who understands enough of each domain to ask the right questions, spot risk early, make sound trade-offs, and connect the work of specialists into one reliable, secure and cost-efficient operation.

What you will do

Lead people across multiple disciplines

  • Manage a cross-functional team of specialists, and understand what motivates each discipline and how to get them working as one team, not in silos.
  • Hire, coach, and retain talent, and build clear ownership so each domain has a strong lead.
  • Build a culture of accountability, blameless learning, and calm execution under pressure.

Cloud operations and infrastructure

  • Own the availability, performance, and scalability of cloud and on-prem/hybrid infrastructure.
  • Define and track SLAs/SLOs, uptime, incident response, and change management.
  • Lead major incident management, including communication with stakeholders during and after outages.
  • Oversee backup, disaster recovery, and business continuity planning, and make sure they're actually tested.
  • Guide automation and DevOps practices (IaC, CI/CD) at a direction level, working through the team.

Security and compliance

  • Partner with or lead security functions on cloud security posture, identity and access management, vulnerability management, and patching.
  • Make sure security is built into operations from the start, not added after.
  • Drive audit readiness and compliance (ISO 27001, SOC 2, SOX-ITGC)
  • Own risk registers and translate technical risk into business language for leadership.

Stakeholders, vendors, and governance

  • Act as the single point of accountability for cloud and infrastructure operations with leadership.
  • Manage vendors, managed service providers, licenses, and contracts.
  • Set and maintain operational processes, policies, and documentation that scale.
  • Balance competing priorities across security, cost, speed, and reliability, and make those trade-offs transparent.

Requirements
  • 5–10 years of experience, including 3+ years managing technical teams
  • A generalist who connects the dots between security, infra, operations, and cost, and sees how one decision affects the others.
  • Strong ownership, excellent communication
  • Good understanding of AWS / Azure / GCP services, architecture, and operating models
  • DevOps knowledge: understands CI/CD, IaC, and containers well enough to guide and evaluate the team's work
  • Practical understanding of security (IAM, cloud security posture, vulnerability management, audit frameworks), operations (ITIL/ITSM, incident/change management, monitoring and observability)

Nice to have

  • Certifications like AWS/Azure Solutions Architect, FinOps Certified Practitioner, CISSP/CISM/CCSP, or ITIL.
  • Experience consolidating siloed teams or setting up a cloud operations or FinOps function from scratch.

Benefits
  • Attractive salary and performance bonus scheme
  • 13th month salary
  • W3F fund for learning and personal development
  • Comprehensive Health Insurance Coverage.
  • Hybrid working mode
  • Ample opportunities to grow. You get to propose your own ideas and see it through.
  • Work with passionate, talented and driven colleagues who get things done!
  • Opportunity to work cross-country and with variety of projects of different nature.
  • Challenging and exciting problems that await you to solve.

Skills Required

  • 5-10 years of professional experience
  • At least 3 years managing technical teams
  • Generalist understanding of security, infrastructure, operations, and cost management
  • Strong ownership and excellent communication skills
  • Understanding of AWS, Azure, or GCP services, architecture, and operating models
  • Understanding of CI/CD, Infrastructure as Code, and containers
  • Practical understanding of IAM, cloud security posture, vulnerability management, and audit frameworks
  • Practical understanding of ITIL/ITSM, incident management, change management, monitoring, and observability
  • AWS or Azure Solutions Architect certification
  • FinOps Certified Practitioner certification
  • CISSP, CISM, or CCSP certification
  • ITIL certification
  • Experience consolidating siloed teams or establishing a cloud operations or FinOps function from scratch

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The Company
HQ: Sunnyvale, California
143 Employees
Year Founded: 2009

What We Do

Founded in 2009, Knorex is a technology company that provides programmatic advertising solutions to marketers to simplify digital marketing to accelerate business growth. Knorex XPO, our flagship, helps marketers to connect in real-time with the desired audience worldwide through the industry's widest deep connectivity to leading marketing channels including social media, search, connected TVs/OTTs, video, audio, display/native, and email, all in one place. With its omni-channel marketing platform, Knorex XPO unifies advertising across multiple channels and enables marketers to deliver personalized marketing messages at the right moment to the right audience whether they are on mobile or on the Web. Through a multi-layered data-driven approach, XPO simplifies and automates digital advertising execution and optimization to deliver measurable performance powered by machine-learning/AI.

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