Technical Liaison

Reposted Yesterday
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Houston, TX, USA
In-Office
Senior level
Healthtech • Biotech
The Role
The Technical Liaison ensures accurate lab results by overseeing technical components, providing support, and responding to client inquiries while adhering to lab protocols.
Summary Generated by Built In

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.


LabCorp is seeking a Technical Consultant to join our team Houston, TX.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm.

Job Responsibilities

  • Assisting in overseeing the technical component of the laboratory to ensure that patient results are reported reliably, including reviewing AMR studies and instrument comparisons  
  • Working with the Technical Director and Technical Supervisors to ensure accuracy for all testing in the lab, including instrument performance and identifying root causes when issues arise
  • Provide additional technical support to Technical Director and Technical Supervisors as needed (e.g. validations, verification)
  • Accurately responds to client inquires that are technical in nature and escalate, as needed
  • Effectively communicates with clients, physicians, nurses, and LabCorp staff and provides technical expertise, as needed
  • Projects credibility and builds rapport with medical doctors/LabCorp clients, providing quick/accurate responses to inquires
  • Assists in the review, interpretation, and reporting of complex and routine test results
  • Shares experiences and ideas on technical improvements
  • Adheres to laboratory policies and procedures
  • Assist with other special projects, as needed

Minimum Qualifications

  • Bachelor’s degree in a Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology
  • 5 years or more of clinical laboratory experience in a CLIA, CAP laboratory environment

Preferred Qualification:

  • Current or prior Labcorp experience
  • ASCP or AMT certification

Additional Job Standards

  • Have demonstrated hands-on experience with laboratory procedures
  • Familiarity with LCLS, LCWS, SIS, eAssist, and other Labcorp IT systems
  • Skilled in the use of Microsoft Office and EP Evaluator
  • Demonstrated proficiency in the Department Name along with strong knowledge of scientific concepts and effective clinical practices/procedures
  • Excellent technical and problem solving skills
  • Discretion in handling confidential information
  • Able to pass a standardized color blindness test
  • The position requires the candidate to be extremely organized.  Working to tight deadlines, flexibility in approach, exceptional communication skills and attention to detail are essential.

At Labcorp we have a passion in helping people live happy and healthy lives.  Every day we provide vital information that helps our clients and patients understand their health.  If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here. 


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.


Skills Required

  • Bachelor's degree in a Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology
  • 5 years or more of clinical laboratory experience in a CLIA, CAP laboratory environment
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The Company
HQ: Burlington, NC
19,796 Employees
Year Founded: 1978

What We Do

We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

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