Technical Lead

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.

About the Technical Lead role...

The role of the Technical Lead in a product / project team is to lead the technology implementation in the team by communicating the product and technical roadmap, and ensuring adherence to appropriate coding and quality standards. The Technical Lead will have an overall vision for the technical direction of the product and make sure the team also understands this. 

What you'll do...

• Mentor and leading by example through being hands-on with outputting high quality code.

• Working up the product delivery pipeline. Having a close pairing with the Product Owner in the refinement of the backlog by performing technical analysis.

• Working closely with the Product Owner to prepare technical details, as well as under-the-hood implementation for each task to get them ready for refinement with the team

• Planning, overseeing and estimating projects to provide scope and predictability in their execution.

• Technical ownership - is accountable for coordinating the resolution of production issues quickly whenever they may happen.

• Ensuring the team is performing and meeting their output targets. Has awareness of practices and processes that slow down development and resolve inefficiencies quickly.

• Ensure that appropriately skilled personnel are assigned to the on-call roster, and prepared to take on support responsibilities as needed.

• People leadership: motivates the team and removes obstacles; encourages the team to do their best work and maintain a can-do attitude

What you have...

• Strong communication skills 

• Stakeholder management (including experience in negotiation, influence, and managing priorities)

• Able to mentor and coach individuals to grow in their careers, while also spotting and addressing performance challenges early on.

• Demonstrable experience working with Typescript, Node, Vue,  MySQL and AWS data streaming services.

• Experienced in leading technical teams in an Agile environment.

• Working with remote or virtual teams an advantage

• Experience working with highly scalable, cloud-hosted systems that integrate with both in-house and third party tools.)

• Experience working in regulated, secure environments (adherence to PCI-DSS, Privacy regulations, ISO 27001)

Our Perks & Benefits…

- Competitive salary based on your experience

- Equity packages for you to be a part of the SiteMinder journey 

- Flexibility to work in a hybrid model or Remote (preferably Hybrid mode in-office)

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved 

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.