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Job DescriptionThe Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team
About the role:
As a CDP Solution Architect within the Salesforce Customer Data Platform (CDP / Data 360) space for the Plasma‑Derived Therapies (PDT) business unit, you will serve as the end‑to‑end technical owner and architectural authority for customer and donor data solutions.
This role combines deep technical expertise in Salesforce Data Cloud with strong enterprise integration, techno‑functional leadership, and delivery ownership. You will be responsible for translating complex business requirements into scalable, secure, compliant, and high‑performing data architectures spanning data ingestion, identity resolution, data modeling, segmentation, and activation across Salesforce and non‑Salesforce platforms.
This position directly enables PDT’s ability to leverage enterprise data assets, improve decision‑making, enable personalization, and support regulatory and operational excellence. The role aligns with the External Experience chapter of the ICC and reports to the PDT Delivery Lead for strategic alignment and day‑to‑day leadership.
How you will contribute:
Architecture & Technical Leadership
- Own the end‑to‑end CDP solution architecture, technical design, and implementation strategy.
- Define and enforce architecture standards, design patterns, and integration principles across CDP solutions.
- Design scalable data ingestion and integration architectures supporting data from CRM systems, enterprise data platforms, third‑party vendors, analytics systems, and external sources.
- Architect identity resolution strategies, data models, segmentation frameworks, and activation patterns to support business use cases.
Enterprise & Platform Integration
- Architect and govern integrations between Salesforce Data Cloud and external enterprise systems, including data warehouses/lakes, analytics platforms, vendor systems, APIs, middleware platforms, and cloud services.
- Design and oversee API‑driven, event‑based, and batch integrations, ensuring scalability, resiliency, and data quality.
- Provide technical guidance for integrations regardless of platform (Salesforce or non‑Salesforce).
Techno‑Functional & Delivery Leadership
- Lead requirements discovery and translate business needs into solution designs, architecture artefacts, technical specifications, and user stories.
- Provide hands‑on technical leadership to developers and engineering teams throughout the delivery lifecycle.
- Assess technical impacts of evolving requirements and perform architectural impact analysis and risk assessment.
- Lead and oversee UAT strategy, defect triage, and go‑live readiness.
Governance, Compliance & Operations
- Ensure compliance with GxP, data privacy, and regulatory standards, including validation and change control.
- Maintain comprehensive documentation for architecture, integrations, configurations, and operational processes.
- Oversee proactive monitoring, incident management, and root cause analysis (RCA) for CDP environments.
- Ensure quality, performance, availability, and security across all CDP integrations and data flows.
Stakeholder, Vendor & Team Leadership
- Act as a trusted technical advisor to business stakeholders, leadership, and product teams.
- Collaborate with enterprise architects, developers, QA, validation teams, and external vendors.
- Influence adoption and effective utilization of customer and donor experience solutions across PDT and Takeda.
Accountabilities
Product Vision & Strategy
- Define and evolve the technical product vision and roadmap for CDP aligned with PDT business goals.
- Influence platform roadmaps and advocate for enterprise and business‑specific architectural needs.
Backlog & Roadmap Enablement
- Support backlog prioritization, PI planning, and release planning from a technical governance perspective.
- Validate epics and user stories for architectural integrity and long‑term scalability.
Continuous Improvement & Innovation
- Identify opportunities to simplify, automate, and standardize data and integration patterns.
- Drive innovation across customer and donor experience solutions using emerging technologies and platforms.
Technical & Functional Expertise
- Deep expertise in Salesforce Data Cloud (CDP / Data 360) architecture and capabilities.
- Strong experience in enterprise data integration architectures, including APIs, middleware, event‑driven and batch processing.
- Strong proficiency in data modeling, complex SQL, identity resolution, and calculated insights.
- Experience working across both Salesforce and non‑Salesforce platforms.
- Strong understanding of SDLC, Agile / SAFe methodologies, UAT, and validation processes.
- Hands‑on experience with tools such as Jira, Confluence, SQL, Figma, and MS Office.
Leadership, Decision‑Making & Interaction
- Strategic mindset with the ability to align architecture decisions to business outcomes.
- Ability to make autonomous technical decisions in the best interest of Takeda.
- Strong influencing skills across a complex, global, multi‑vendor ecosystem.
- Excellent communication skills with the ability to explain complex architectures to diverse audiences.
- Proven experience leading high‑performing technical teams and fostering continuous learning.
Complexity
- Operates in a highly complex enterprise environment with multiple business units, platforms, vendors, and global stakeholders.
- Responsible for shaping and evolving an innovative CDP roadmap across the Donor and Customer Experience ecosystem.
Minimum Requirements/Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field required.
- 10+ years of experience in data platforms, solution architecture, or enterprise integration roles.
- 2.5+ years of experience in Salesforce Data360/Data Cloud.
- Strong experience designing and implementing enterprise data and integration architectures.
- Hands‑on experience with identity resolution, segmentation, and activation use cases.
- Strong background in APIs, enterprise integrations, and data platforms.
- Proven experience leading Agile delivery and UAT/validation activities.
- Experience in regulated or life sciences environments strongly preferred.
- Demonstrate ability to interpret and work with data (e.g., dashboards, reports, data quality concepts) and understanding of AI/ML fundamentals to adapt to emerging technology trends, identify opportunities for intelligent automation/insights within Salesforce, and make data-informed decisions.
- Strong problem-solving skills and ability to work under pressure.
- Strong communication skills with ability to articulate and optimize design based on the value to the user and the business, lead ideation sessions and workshops.
Preferred requirements:
- Salesforce Data Cloud Accredited Professional certification.
- Salesforce Marketing Cloud certification.
- Experience with GxP systems, DevOps, CI/CD pipelines, and validation testing.
- Exposure to Marketing Cloud Personalization, Loyalty Cloud, Agentforce, PowerBI, Databricks, or analytics platforms.
- Salesforce Health Cloud experience.
- Master’s degree
BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
- Competitive Salary + Performance Annual Bonus
- Flexible work environment, including hybrid working
- Comprehensive Healthcare Insurance Plans for self, spouse, and children
- Group Term Life Insurance and Group Accident Insurance programs
- Employee Assistance Program
- Broad Variety of learning platforms
- Diversity, Equity, and Inclusion Programs
- Reimbursements – Home Internet & Mobile Phone
- Employee Referral Program
- Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)
ABOUT ICC IN TAKEDA:
- Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
- As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
#Li-Hybrid
LocationsIND - BengaluruWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeSkills Required
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field
- 10+ years of experience in data platforms, solution architecture, or enterprise integration roles
- 2.5+ years of experience with Salesforce Data360 or Data Cloud
- Experience designing and implementing enterprise data and integration architectures
- Hands-on experience with identity resolution, segmentation, and activation use cases
- Strong experience with APIs, enterprise integrations, and data platforms
- Experience leading Agile delivery and UAT or validation activities
- Ability to interpret and work with dashboards, reports, and data quality concepts
- Understanding of AI and machine learning fundamentals
- Strong problem-solving skills and ability to work under pressure
- Strong communication, workshop facilitation, and stakeholder influencing skills
- Experience in regulated or life sciences environments
- Salesforce Data Cloud Accredited Professional certification
- Salesforce Marketing Cloud certification
- Experience with GxP systems, DevOps, CI/CD pipelines, and validation testing
- Exposure to Marketing Cloud Personalization, Loyalty Cloud, Agentforce, Power BI, Databricks, or analytics platforms
- Salesforce Health Cloud experience
- Master’s degree
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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