Technical Lead

Posted 5 Hours Ago
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Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • Information Technology • Consulting • Automation
The Role
Design, develop, and implement ServiceNow solutions with a focus on IT Asset Management. Customize modules (Incident, Problem, Change, Service Catalog), build scripts and workflows, integrate via REST/SOAP, test and maintain applications, troubleshoot issues, ensure ITIL compliance, document solutions, and mentor junior developers.
Summary Generated by Built In

This is a remote position.

Job Title: ServiceNow Developer 
Location: Coimbatore / Hyderabad / Remote
Experience: 7+ Years
Job Summary:
We are seeking an experienced ServiceNow Developer to join our dynamic team. The ideal candidate will have over 7 years of experience in ServiceNow development, with a strong focus on IT Asset Management (ITAM) and the creation of custom applications. You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to enhance business processes and improve service delivery.

Key Responsibilities:

  • Design, develop, and implement ITAM solutions within the ServiceNow platform.
  • Collaborate with stakeholders to gather requirements and define system specifications for custom applications.
  • Customize and configure ServiceNow applications and modules, including ITAM, Incident Management, Problem Management, and Change Management.
  • Develop scripts, business rules, and workflows to automate processes and improve efficiency.
  • Perform integration of ServiceNow with other systems and tools using REST, SOAP, or other integration methods.
  • Conduct thorough testing of applications and provide ongoing support and maintenance post-deployment.
  • Troubleshoot and resolve issues related to ServiceNow applications and services.
  • Ensure compliance with ITIL best practices and organizational policies.
  • Document solutions, processes, and changes for knowledge management and training purposes.
  • Mentor junior developers and provide guidance on best practices and coding standards.


Requirements

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 7+ years of experience in ServiceNow development and administration.
  • Strong expertise in IT Asset Management (ITAM) processes and best practices.
  • Proven experience in developing custom applications within the ServiceNow platform.
  • Proficient in JavaScript, HTML, CSS, and ServiceNow scripting languages.
  • Experience with ServiceNow modules such as Incident, Problem, Change, and Service Catalogue.
  • Familiarity with ServiceNow integrations (REST, SOAP) and web services.
  • Knowledge of ITIL framework and its application within ServiceNow.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills, with the ability to collaborate effectively with cross-functional teams.
  • ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) preferred.


Skills Required

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 7+ years of experience in ServiceNow development and administration
  • Strong expertise in IT Asset Management (ITAM) processes and best practices
  • Proven experience developing custom applications on the ServiceNow platform
  • Proficient in JavaScript, HTML, CSS, and ServiceNow scripting languages
  • Experience with ServiceNow modules: Incident, Problem, Change, Service Catalog
  • Familiarity with ServiceNow integrations and web services (REST, SOAP)
  • Knowledge of ITIL framework and its application within ServiceNow
  • Excellent problem-solving skills and attention to detail
  • Strong communication skills and ability to collaborate with cross-functional teams
  • ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA)
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The Company
200 Employees
Year Founded: 2018

What We Do

QBrainX Inc. is a specialized provider of hyper-automation and enterprise process optimization solutions. Acting as a digital transformation ally, the company empowers businesses across various domains to achieve excellence through innovative digital engineering and platform modernization. It leverages expertise in ServiceNow, Salesforce, SAP, and AI-driven data solutions to automate business processes and deliver high-performance, future-ready systems for global enterprises.

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