Key Responsibilities
- Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations.
- Define and execute the ServiceNow development roadmap, aligning with organizational goals.
- Collaborate with IT leadership and stakeholders to drive platform adoption and innovation.
- Establish governance frameworks, coding standards, and security protocols for ServiceNow development.
- Responsible for - design, development, and deployment of ServiceNow applications, service catalog items, workflows, and integrations along with effort & schedule estimates.
- Provide technical solutions, design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules.
- Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs.
- Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes.
- Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards.
- Support the Operations /SRE team to manage system upgrades, patching, and overall platform stability.
- Work closely with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions.
- Support the Transformation lead for continuous service improvement and Ops Lead for the platform management activities i.e. EOL upgrades and Family updates.
Required Skills & Qualifications:
Technical Expertise:
-Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
-Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow.
-Proven experience in enterprise-wide integrations and ServiceNow architecture design.
-Experience in CI/CD, DevOps methodologies, and Agile/Scrum development.
Certifications
- ServiceNow Certified System Administrator (CSA),
- Certified Application Developer (CAD),
- Certified Implementation Specialist (CIS) is preferred.
Experience Required:
- Bachelor's or master's degree in IT or Computer Science.
- 7 to 10 years of experience in ServiceNow development and leadership roles.
Location: Hyderabad
Timings: 2 PM till 10:30 PM(IST)
About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Timings
India Business Unit
Job Family Group
Top Skills
What We Do
Ameriprise Financial has helped millions of clients feel confident about their financial futures for more than 125 years. Our network of approximately 10,000 financial advisors* delivers personalized financial advice to help clients reach their goals.
We believe that with the right advisor, the right advice, and the right firm, life can be brilliant.
Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states.
Learn how you can build your career at Ameriprise Financial.
*Ameriprise Financial Q2 2020 Statistical Supplement
All content on this page is provided for informational purposes only and should not be used as the sole basis for investment decisions. Ameriprise Financial cannot guarantee future financial results. Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of the entire amount invested.
By clicking on a hyperlink, you may be directed to a non-Ameriprise website. Be aware that the linked site will be subject to rules, regulation, and privacy and security provisions that are separate, and may differ, from Ameriprise Financial.
Investment advisory products and services are made available through Ameriprise Financial Services, LLC., a registered investment adviser.
