Fetch Rewards gives shoppers an easy and fun way to save on their everyday purchases.
The Role
The Technical Lead Manager will set the vision for Fetch's marketing web platform, lead migration from a legacy CMS, manage a team, write code, and collaborate with marketing and engineering teams.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is investing in its web presence as a core growth channel. Our marketing websites (fetch.com, business.fetch.com, and our blogs) are the front door for organic acquisition, B2B lead generation, and the next phase of how new users discover and sign up for Fetch. Today, that surface is constrained by a legacy CMS that the marketing team has outgrown, with no internal engineering owner. We're changing that.
We are hiring a Technical Lead Manager to start and lead a new team within Growth Engineering, responsible for replatforming Fetch's marketing web stack onto a modern foundation and turning it into a fast, self-serve publishing platform for our marketing teams.
This is a hands-on, staff-level technical role with people leadership responsibilities. As the founding TLM, you will set the technical vision, hire the initial engineers, and partner directly with Growth Marketing as your day-to-day product partner. You'll own the architectural direction for the migration, write code yourself, and grow the team as the work expands. As the team scales over time, the leadership shape of the role may evolve, but the technical leadership at the heart of it will remain.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Set the technical vision for Fetch's marketing web platform, including stack, architecture, migration sequencing, and long-term roadmap
- Lead the migration from our legacy CMS onto a modern platform that enables marketers to publish independently, without an engineering ticket for every change
- Partner closely and continuously with Growth Marketing as your primary product partner, translating their goals into technical roadmaps and shipping the work that unlocks acquisition, lead generation, and conversion
- Stay hands-on in the codebase. Write code, review PRs, and own meaningful parts of the platform yourself, especially in the early days
- Lead, coach, and develop a small team of software engineers across multiple experience levels, and participate actively in hiring the initial team
- Set clear expectations, provide regular feedback, and support career growth and performance management
- Own platform health end to end: uptime, performance, Core Web Vitals, deployment pipeline, caching, monitoring, and incident response
- Collaborate with Product, DevOps, B2B, and Data teams on integrations, analytics, tracking, and shared infrastructure
- Balance delivery velocity with long-term technical health and operational excellence
- Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
- Foster a culture of ownership, quality, and accountability
- Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality
- As the platform matures, help shape the future scope of this team, including web-based account creation and broader funnel optimization work
In your Toolbox (Minimum Requirements):
- 3+ years of experience managing or technically leading software engineers
- Strong full-stack engineering background, with significant experience on user-facing web platforms (modern React-based frameworks, TypeScript, headless or traditional CMS architectures, CDN and caching, deployment pipelines)
- A track record of being hands-on as a technical leader. You lead by example in the codebase
- Experience delivering customer-facing products at scale
- Ability to evaluate system design, architecture, and technical tradeoffs
- Proven track record of leading teams to ship complex projects
- Experience partnering directly with non-engineering stakeholders, particularly marketing, product, or design, and translating their needs into clear technical plans
- Comfort with ambiguity. You're energized by inheriting a stack with real constraints and shaping the path forward, not executing a pre-defined plan
- Commitment to engineering best practices, including testing, observability, and incident management
- Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency
Nice to haves/Bonus Points (Preferred Requirements):
- Prior experience leading a CMS migration or web replatforming effort
- Background building or owning marketing websites at scale (strong product-engineering backgrounds also qualify)
- Familiarity with the SEO, Core Web Vitals, and analytics requirements that come with marketing-site work
- Experience with headless CMS platforms (Contentful, Sanity, Strapi, or similar) and modern React-based frameworks (Next.js or similar)
- Experience hiring and growing a team from the ground up
- Familiarity with experimentation frameworks and A/B testing tooling
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Skills Required
- 3+ years of experience managing or technically leading software engineers
- Strong full-stack engineering background
- Significant experience on user-facing web platforms
- Track record of being hands-on as a technical leader
- Experience delivering customer-facing products at scale
- Ability to evaluate system design and architecture
- Proven track record of leading teams to ship complex projects
- Experience partnering with non-engineering stakeholders
- Comfort with ambiguity
- Commitment to engineering best practices
- Ability to leverage AI tools for engineering productivity
Fetch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.
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Healthcare Strength — Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
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Leave & Time Off Breadth — Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.
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The Company
What We Do
Fetch Rewards is a mobile app that connects and rewards everyday shoppers for buying the brands they love. Fetch gives users the easiest way to save on their purchases by simply scanning any grocery receipt, from any store. For our brand partners, Fetch helps them build long-term loyalty, and understand a true 360 degree view of purchase behavior.
Why Work With Us
We put people first - both in our culture, and in our product. Our culture is built on transparency, empowerment and accountability. Our product is built on putting our customers first in everything we do - from design, to privacy and security, to new features. The result is the rapid growth we all dream of being a part of. Come join the team!
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