- Serve as the senior technical authority and escalation point for complex technical challenges across customer projects
- Provide architectural guidance and technical direction to Solutions Architects and Engineers within the Pod
- Establish and enforce technical standards, best practices, and quality gates for project deliverables
- Conduct technical design reviews and provide recommendations for optimization and improvement
- Lead technical spike investigations and proof-of-concept development for emerging technologies
- Mentor Solutions Architects and Engineers on advanced technical concepts, patterns, and industry best practices
- Facilitate technical knowledge sharing sessions and conduct technical training workshops
- Foster a culture of continuous learning and technical innovation within the Pod
- Act as senior technical consultant on the most complex and strategic customer engagements
- Lead technical discussions with customer technical teams and senior stakeholders
- Provide expert-level technical recommendations and solution validation
- Serve as technical escalation point for critical customer issues and complex problem resolution
- Participate in technical due diligence and solution validation activities
- Review and validate technical estimates, approaches, and implementation plans
- Work with Delivery Manager to coordinate intra and inter-Pod activities and resource sharing and allocations
- Coordinate with Deliver Manager on team resource assignments for client accounts
- Participate in proposal review process to ensure technical accuracy and feasibility
- Ensure adherence to Mission Excellence Standards and technical quality benchmarks
- Identify and mitigate technical risks across multiple concurrent projects
- Collaborate with Project Managers to provide technical insights on project planning and execution
- Drive technical alignment across cross-functional teams
- Research and evaluate emerging technologies and their applicability to customer solutions
- Contribute to the development of technical frameworks, accelerators, and reusable components
- Provide input on technical tool selection and technology roadmap planning
- Champion adoption of new technologies and methodologies that enhance delivery capabilities
- Extensive experience providing technical leadership and mentorship to technical teams
- Proven track record of leading complex technical implementations and architecture decisions
- Experience in technical customer-facing consulting roles with senior stakeholder engagement
- Demonstrated ability to translate business requirements into technical solutions and vice versa
- Expert-level experience in core AWS Architecture, including design for scalability, resiliency, and security, mastery of AWS best practice
- Experience working in an agile environment with CI/CD pipelines and automation (build, test, performance)
- Knowledge of AWS Well Architected Framework and architecture best practices
- Expertise in Infrastructure as Code, automation, configuration management, and orchestration
- Experience with containerization technologies including Kubernetes, Docker, ECS/EKS
- Experience with core AWS services and advanced service integration patterns
- Strong background in migration and modernization, including legacy system migration strategies
- Deep understanding of the interaction between Software Engineering and Architecture, a strong understanding of how products are developed and able to understand system integration from front to back end
- Deep proficiency with AWS core services
- Scripting language expertise
- Deep understanding of security best practices and compliance frameworks for architecture and data
- Deep understanding of DevOps best practices
- AWS Solutions Architect Professional Certification (required within 6 months of employment)
- Additional AWS Specialty Certifications preferred
- Commitment to maintaining current technical knowledge and industry certifications
- Excellent technical communication skills with ability to explain complex concepts to diverse audiences
- Strong analytical and problem-solving capabilities
- Ability to work effectively in a fast-paced, dynamic environment
- Occasional off-hours support, depending on client need
- Commitment to technical excellence and continuous improvement
- Access to health, vision and dental insurance with options 100% covered by Mission Cloud for employee and their dependents
- Flexible Spending Accounts (Healthcare & Dependent Care)
- Generous Paid Time Off (FlexPTO, parental leave, volunteering time off)
- Reproductive health benefits
- Pet insurance
- 401k matching program
- Life insurance paid by Mission Cloud
- An internal department dedicated to helping team members on their career path
- Inclusive work environment with several Employee Resource Groups
What We Do
Mission Cloud Services, a CDW company, is a leading AWS Premier Tier Services Partner and Cloud Managed Services Provider. Through its dedicated team of expert cloud operations professionals, cloud analysts, and solutions architects, Mission delivers a comprehensive and differentiated suite of agile cloud services designed to help businesses migrate, manage, modernize and optimize their AWS cloud environments, facilitating continuous improvement and delivery across your entire cloud journey. We believe that the cloud is the greatest business transformation tool of our time, capable of turning an unrealistic or impractical goal into an achievable reality. Our job is to provide the expertise, resources, and strategic insight you need to transform your cloud infrastructure and your business.
Why Work With Us
Mission is a 100% distributed team with distributed team benefits so every employee has the opportunity to work in an environment that is conducive to productivity and engagement. We rely on our core values to make decisions, give feedback and recognition, and to evaluate whether potential new team members are aligned with our culture.
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